Meta Merchandising and Support Representative

RPMGlobal; Boise (ID); Hybrid; USD 22,000 - 30,000; Part time

Benefits offered by this job

W2 payroll

401(k) with company match

Travel reimbursements

Laptop provided

Internet stipend

Paid training

Paid time off

Paid holidays

Earned wages access (TapCheck)

Job summary

Meta is seeking a Part-Time Meta Merchandising and Support Representative in Boise, ID. The role blends in-store merchandising with remote L2 support, spending about 70% in stores and 30% remotely, with 20–24 hours weekly schedule.

Responsibilities include executing displays, audits, troubleshooting, reporting, and collaboration with retail teams. Benefits include bi-weekly pay, 401(k) with match, travel reimbursement, laptop and internet stipend, paid training, and PTO.

Qualifications

• Electronics merchandising experience or equivalent.
• Demonstrated customer service aptitude with follow-up and resolution.
• Ability to troubleshoot complex displays and provide solutions.
• Excellent verbal and written communication skills.
• Proven time management and organizational skills.
• Proficient in Microsoft Office.
• Willingness to work in field and remotely.

Responsibilities

• Execute merchandising and display maintenance for Meta products.
• Ensure displays are functional, powered, priced and compliant.
• Install, troubleshoot, and maintain displays.
• Validate inventory and maintain presentation standards.
• Conduct store visits including audits and signage updates.
• Build relationships with retail teams.
• Complete reporting and photo submissions.
• Provide remote troubleshooting support and respond to inquiries.
• Own issue resolution and documentation; perform quality control audits.
• Support surveys, instructions, and materials planning; monitor parts.

Skills

Electronics merchandising

Customer service

Troubleshoot displays

Verbal & written communication

Time management

Microsoft Office

Field & remote work

Tools

Microsoft Office

Job description

Power Retail Success as a Part-Time Meta Merchandising and Support Representative!

Position Territory: Boise, ID 83709 (30-60 mi radius)

The Meta Merchandising and Support Representative is a hybrid role responsible for delivering high-quality in-store merchandising execution while also supporting remote L2 support center operations and quality control initiatives. This position dedicates approximately 70% of time to in-store merchandising execution within assigned retail locations. The remaining 30% is performed remotely from a home office, supporting troubleshooting, case management, and quality control activities.

Schedule and Key Responsibilities:

• 20-24 hours per week; Monday/Wednesday/Thursday required in-store at assigned retail locations between 8:00-5:00pm. Flexible Remote work as Support Representative working around Field Visits

Field Merchandising (Approx. 60-70%)

• Execute merchandising and display maintenance for Meta products.
• Ensure displays are functional, powered, priced and compliant
• Install, troubleshoot, and maintain displays
• Validate inventory and maintain presentation standards
• Conduct store visits including audits and signage updates
• Build relationships with retail teams
• Complete reporting and photo submissions

L2 Support & Quality Control (Approx. 30-40%)

• Provide remote troubleshooting support
• Respond to inquiries via phone and email
• Own issue resolution and documentation
• Perform quality control audits
• Support surveys, instructions, and materials planning
• Monitor parts and communicate trends

What's in it for you

• Merchandising projects start at $18.00 per hour.
• W2 employment includes bi-weekly pay schedule and direct deposit
• Retirement savings - consider our 401(k)-retirement savings plan option with company match
• Travel reimbursement - store-to-store drive time and mileage assistance
• Company provided laptop and monthly internet phone stipend
• Training - paid training is provided to prepare you for program success
• Time off: paid time off and paid holidays are part of the deal - Take a break and recharge!
• TapCheck: Actionlink has partnered with TapCheck to provide you access to earned wages before payday. Tapcheck also provides a suite of financial services to help you manage your money.
• Receive a special incentive after 45 days for working hard and being an Awesome Meta Merchandising and Support Rep!

Talent and Skills We Are Looking For:

• Electronics Merchandising Specialist experience or equivalent
• Demonstrated customer service aptitude with a focus on follow-up and achieving complete resolution
• Ability to troubleshoot complex functional displays, determine root-cause problems, and provide solutions
• Excellent verbal and written communication skills
• Proven time management and organization skills
• Proficient in Microsoft Office
• Willingness and ability to work in field and remotely

Work Experience and Physical Requirements:

• Travel as needed by vehicle
• Use a computer, phone and other standard office equipment
• Mobile and able to sit/stand for 8 (eight) hours
• Able to lift up to 30 lbs.
• Basic understanding and ability to use power and hand-held tools

We are an equal employment opportunity employer.

#METAAPP