Met Team Leader

Meijer; Columbus (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is hiring a store operations leader to plan, direct, and supervise day-to-day store activities. You will mentor staff, drive customer service excellence, and ensure quick, friendly service while maintaining store standards and a safe work environment.

Qualifications include a high school diploma, 2–3 years in retail, and at least 1 year in management with experience in cross-department rotations. Strong communication and leadership skills are essential for growth within our family company.

Qualifications

• High school diploma or its equivalent is required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other store areas (meat, bakery, produce, deli).
• Experience in customer service and product flow is helpful.
• Ability to communicate clearly and provide direction to team members.
• Ability to resolve conflicts and address root causes.
• Ability to manage multiple tasks and analyze financial information to inform decisions.
• Ability to mentor team members and promote a safe work environment.

Responsibilities

• Staffing, selection and hiring to meet staffing needs.
• Promote succession planning and career development for team members.
• Apply disciplinary actions when needed and make discharge recommendations.
• Manage P&L, achieve sales and control shrink for the department.
• Provide exceptional, fast, and friendly customer service.
• Communicate the Meijer Friendly Initiative in team meetings.
• Mentor team members to exceed customer service and sales goals.
• Ensure thorough training of team members and required certifications.
• Spend most time in-store communicating with customers and teams to ensure service quality.
• Maintain Meijer standards across the area.

Skills

Staffing

Hiring

Coaching

Customer service

Communication

Conflict resolution

Budget awareness

Education

High school diploma or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.

What You’ll be Doing:

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

What You Bring with You (Qualifications):

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.