Messenger

Canon Business Services; Jersey City (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision/401K with a +

Employee discounts on Canon products

World-Class Training & Career Dev

Competitive compensation program

Job summary

Canon Business Process Services in Jersey City, NJ is seeking a Mailroom/Dispatcher with at least 1 year of mailroom or messenger experience. The role involves collecting, sorting, and delivering mail and packages between offices and external locations, handling confidential materials, and maintaining delivery records.

The position expects reliability, strong communication, and the ability to manage time-sensitive deliveries.

Qualifications

• Excellent customer service, professional attitude and appearance
• Strong communication skills
• Good organizational skills
• Ability to work overtime and meet deadlines

Responsibilities

• Collect, sort, and deliver incoming and outgoing mail, packages, and documents.
• Perform scheduled and on-demand deliveries between offices, departments, clients, banks, and other designated locations.
• Handle confidential and sensitive materials in accordance with company policies and regulatory requirements.
• Obtain signatures, receipts, and proof of delivery when required.
• Maintain accurate delivery logs, tracking records, and chain-of-custody documentation.
• Verify delivery instructions, recipient information, and package contents prior to transport.
• Prioritize urgent and time-sensitive deliveries to meet operational deadlines.
• Report delivery exceptions, delays, lost items, or security concerns promptly to management.
• Coordinate with mailroom personnel, administrative staff, and operational teams to ensure successful delivery and receipt of items.
• Utilize mobile devices, scanning equipment, and tracking systems to record delivery activities.
• Adhere to all security, safety, and confidentiality policies while transporting materials.
• Assist with mailroom, shipping, receiving, and administrative support functions as needed.
• Perform routine inspections of delivery materials to ensure completeness and integrity during transport.

Education

High school Diploma or equivalent with some college preferred

Job description

Overview

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all

classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment and; participation of tasks involving all activities; performs related duties as required.

Responsibilities

• Collect, sort, and deliver incoming and outgoing mail, packages, and documents.
• Perform scheduled and on-demand deliveries between offices, departments, clients, banks, and other designated locations.
• Handle confidential and sensitive materials in accordance with company policies and regulatory requirements.
• Obtain signatures, receipts, and proof of delivery when required.
• Maintain accurate delivery logs, tracking records, and chain-of-custody documentation.
• Verify delivery instructions, recipient information, and package contents prior to transport.
• Prioritize urgent and time‑sensitive deliveries to meet operational deadlines.
• Report delivery exceptions, delays, lost items, or security concerns promptly to management.
• Coordinate with mailroom personnel, administrative staff, and operational teams to ensure successful delivery and receipt of items.
• Utilize mobile devices, scanning equipment, and tracking systems to record delivery activities.
• Adhere to all security, safety, and confidentiality policies while transporting materials.
• Assist with mailroom, shipping, receiving, and administrative support functions as needed.
• Perform routine inspections of delivery materials to ensure completeness and integrity during transport.

Physical Demands

• Ability to stand and walk for extended periods.
• Ability to lift, carry, and transport packages weighing up to 30 pounds.
• Ability to navigate office buildings, city environments, and public transportation systems as required.
• Ability to work in various weather conditions when performing external deliveries.

Qualifications

• High school Diploma or equivalent with some college preferred.
• At least 1 year Mailroom or Messenger service experience.
• Reports to: Messenger/ Dispatcher Lead or Site Manager
• Running scheduled internal or external delivery routes/ Pick-up and Drop-offs; and tracking accountable mail (certified, insured, or courier deliveries).
• Involves sorting, logging, and distributing incoming mail, packages, and interoffice correspondence; preparing outgoing mail (stamping, weighing, and packaging); operating mailing and tracking equipment;
• Frequently interact with staff across all levels of the organization during
• deliveries.
• Liaison normally involves specific phases of a project or operation.
• External contacts are infrequent and involve routine matters.
• Excellent customer service, professional attitude and appearance are a must.
• Ability to work overtime and; meet deadlines.
• Possess strong communication skills.
• Adherence and support of CBPS Core Values: Focusing on Results and;
• Customers, Be Innovative and Quality Driven and Performing Ethically.
• Good organizational skills

What We Offer

• An opportunity to join an established team and be part of a successful and proven global organization!
• A competitive compensation program!
• Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!
• Employee discounts on Canon products & vendor discount programs for employees!
• World-Class Training & Career Development Programs!

Job Locations: US-NJ-Jersey City

Requisition ID: 2026-21884

# of Openings: 1

Position Type (Portal Searching): Regular Full-Time

Fixed Salary: USD $20.00/Hr.

Canon Business Process Services is committed to providing equal employment opportunities to all applicants for employment and employees and does not discriminate in employment on the basis of race, color, religion, religious creed (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding or related medical conditions),gender, gender identity/transgendered status, gender expression, national origin (including language use), ancestry, citizenship status, age, marital status, familial status, physical and/or mental disability (including HIV/AIDS, cancer and genetic characteristics), protected medical condition as defined by applicable state and/or local law, military and/or veteran status, sexual orientation, genetic information, political affiliation, domestic violence victim status or any other protected category.