MESSENGER

Canon; Jersey City (NJ); On-site; USD 32,000 - 46,000; Full time

Job summary

Canon in New Jersey is seeking a reliable Mailroom/Messenger to handle all mail and package deliveries within the campus. The role includes routing, pick-up, and on-site delivery activities, with an emphasis on accuracy and confidentiality.

Responsibilities include collecting and delivering mail, maintaining logs, obtaining signatures, and coordinating with administrative staff to ensure timely deliveries. Candidates should have a high school diploma and at least 1 year of mailroom experience.

Qualifications

• High school Diploma or equivalent required; some college preferred.
• At least 1 year Mailroom or Messenger service experience.
• Excellent customer service, professional attitude and appearance.
• Strong communication skills.
• Ability to work overtime and meet deadlines.
• Good organizational skills.

Responsibilities

• Collect, sort, and deliver incoming and outgoing mail, packages, and documents.
• Perform scheduled and on-demand deliveries between offices, departments, clients, banks, and other locations.
• Handle confidential and sensitive materials per policies and regulations.
• Obtain signatures, receipts, and proof of delivery when required.
• Maintain delivery logs, tracking records, and chain-of-custody documentation.
• Verify delivery instructions, recipient information, and package contents prior to transport.
• Prioritize urgent and time-sensitive deliveries to meet deadlines.
• Report delivery exceptions, delays, or security concerns to management.
• Coordinate with mailroom staff and other teams to ensure successful delivery and receipt of items.
• Use mobile devices, scanning equipment, and tracking systems to record activities.
• Adhere to security, safety, and confidentiality policies while transporting materials.
• Assist with mailroom, shipping, receiving, and admin support as needed.
• Perform routine inspections of delivery materials for integrity during transport.

Skills

Customer service

Communication

Organization

Overtime availability

Education

High school Diploma or equivalent

Some college preferred

Job description

Overview

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment and; participation of tasks involving all activities; performs related duties as required.

Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment and; participation of tasks involving all activities; performs related duties as required.

Responsibilities

• Collect, sort, and deliver incoming and outgoing mail, packages, and documents.
• Perform scheduled and on-demand deliveries between offices, departments, clients, banks, and other designated locations.
• Handle confidential and sensitive materials in accordance with company policies and regulatory requirements.
• Obtain signatures, receipts, and proof of delivery when required.
• Maintain accurate delivery logs, tracking records, and chain-of-custody documentation.
• Verify delivery instructions, recipient information, and package contents prior to transport.
• Prioritize urgent and time-sensitive deliveries to meet operational deadlines.
• Report delivery exceptions, delays, lost items, or security concerns promptly to management.
• Coordinate with mailroom personnel, administrative staff, and operational teams to ensure successful delivery and receipt of items.
• Utilize mobile devices, scanning equipment, and tracking systems to record delivery activities.
• Adhere to all security, safety, and confidentiality policies while transporting materials.
• Assist with mailroom, shipping, receiving, and administrative support functions as needed.
• Perform routine inspections of delivery materials to ensure completeness and integrity during transport.

Physical Demands

• Ability to stand and walk for extended periods.
• Ability to lift, carry, and transport packages weighing up to 30 pounds.
• Ability to navigate office buildings, city environments, and public transportation systems as required.
• Ability to work in various weather conditions when performing external deliveries.

Qualifications

• High school Diploma or equivalent with some college preferred.
• At least 1 year Mailroom or Messenger service experience.
• Reports to: Messenger/ Dispatcher Lead or Site Manager
• Running scheduled internal or external delivery routes/ Pick-up and Drop-offs; and tracking accountable mail (certified, insured, or courier deliveries).
• Involves sorting, logging, and distributing incoming mail, packages, and interoffice correspondence; preparing outgoing mail (stamping, weighing, and packaging); operating mailing and tracking equipment;
• Frequently interact with staff across all levels of the organization during
• deliveries.
• Liaison normally involves specific phases of a project or operation.
• External contacts are infrequent and involve routine matters.
• Excellent customer service, professional attitude and appearance are a must.
• Ability to work overtime and; meet deadlines.
• Possess strong communication skills.
• Adherence and support of CBPS Core Values: Focusing on Results and;
• Customers, Be Innovative and Quality Driven and Performing Ethically.
• Good organizational skills

What We Offer

• An opportunity to join an established team and be part of a successful and proven global organization!
• A competitive compensation program!
• Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!
• Employee discounts on Canon products & vendor discount programs for employees!
• World-Class Training & Career Development Programs!