MES Opcenter/Camstar Technical Support Engineer - Remote

Cognizant North America; Des Moines (IA); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company in technology solutions is seeking a Techno-Functional expert for Manufacturing Execution Systems (MES). The role involves managing MES applications, providing solutions, and collaborating with cross-functional teams to ensure optimal performance and service availability. Ideal candidates will have hands-on experience with Opcenter/Camstar and a strong background in ERP integration.

Qualifications

• Hands-on experience with Siemens Opcenter/Camstar application.
• Experience in MES implementation and support.
• Ability to work with cross-functional teams.

Responsibilities

• Address issues related to Opcenter MES applications.
• Lead root cause analysis and collaborate with users.
• Ensure platform availability and optimal performance.

Skills

Techno-Functional knowledge

Manufacturing Execution System (MES)

Integration with ERP tools

Business Technology Platforms

Leadership

Communication

Collaboration

Feasibility analysis

Understanding of PLC and SCADA

Tools

Camstar

Opcenter

SQL

Oracle

PowerBI

SSRS

IRIS / JIRA

Job description

Required Technical Skills

Camstar/Opcenter, MES, Cloud platform, .NET, SQL/Oracle (Database), ERP & Equipment Integration, OPC, IoT, PLC & SCADA, PowerBI, SQL Server Reporting Services (SSRS), IRIS / JIRA tool.

Must Have Skills

• Techno-Functional knowledge and hands-on experience with Siemens Opcenter/Camstar application.
• Experience in Manufacturing Execution System (MES) implementation and support for large global programs using COTS products like Opcenter/Camstar.
• Integration of MES with ERP tools such as SAP.
• Experience with CAMSTAR Interoperability (CIO) / MOM module for equipment and ERP integration, including inbound and outbound messaging.
• Good understanding of SLA and Ticking systems like IRIS.
• Experience with Business Technology Platforms or any Cloud Platform.
• Collaborative experience with functional teams and system admins to ensure service availability and prompt issue resolution.
• Feasibility analysis skills to ensure solutions meet business requirements.
• Ability to standardize solutions for reusability and supportability.
• Excellent leadership, communication (written and verbal), and interpersonal skills.
• Ability to work successfully with cross-functional and cross-cultural teams.
• Understanding of PLC, SCADA systems, and OPC connectivity.

Roles and Responsibilities

• Address issues related to Opcenter (Camstar) MES applications and integrations.
• Manage IT problems proactively and reactively, including known errors.
• Lead root cause analysis to ensure solutions meet business needs.
• Collaborate with users to troubleshoot and improve business processes.
• Provide solutions within defined SLAs for P1, P2, or P3 tickets.
• Support integration between MES, PLC/SCADA, and other L1, L2, & L3 systems.
• Communicate effectively with clients and vendors to drive results.
• Ensure platform, product, or system availability and optimal performance through efficient DevOps practices.