Mercy Retirement and Care Center - On Call Server

Transforming Age; Oakland (CA); On-site; USD 25,000 - 27,000; Full time

Job summary

Mercy Retirement & Care Center in Oakland is seeking friendly servers to assist residents with meals, take orders, and deliver food in a compassionate, patient-centered environment.

The role emphasizes safety, teamwork, and high-quality dining experiences for seniors. Prior server experience and familiarity with long-term care settings are preferred; candidates must be 18+ and able to pass background checks.

Qualifications

• Must be at least 18 years of age.
• Previous server experience highly preferred.
• 6 months or more in long term care, home care or related field preferred.
• Software experience using POS (point-of-sale) transactional systems
• Must possess effective English verbal and written communication skills.
• Must pass a background check and pre-employment drug screen, may need to complete other pre-employment screenings such as physical, fingerprint, and TB test as required by state/local guidelines.

Responsibilities

• Assist residents with meal selection, which may include ordering from menu, buffet/a la carte item selection, and assistance with any buffet stations (e.g. salad bar, breakfast bar.) as needed.
• Present menu to residents, answers questions and makes suggestions regarding meal choices.
• Records orders and relays to kitchen production area. Is knowledgeable about menu choices, including ingredients and preparation methods.
• Works efficiently and quickly delivers food to residents, aiding them as needed.
• Clears, cleans, and resets tables for next meal service.
• May assist with light back of house/kitchen duties (including such tasks as salad bar, soup service, portion desserts, brew coffee or other services as needed.
• Assists with clearing table.
• Observes residents to ensure safety in our dining areas.
• Performs other duties as assigned,

Skills

POS experience

English communication

Customer service

Meal service

Tools

POS system

Job description

Location:

Mercy Retirement & Care Center, 3431 Foothill Blvs, Oakland CA 94601

The shift for this role pays $18 to $19.25

Do you thrive in an environment where meaningful work happens every day? Do you want to make a difference in the lives of older adults?

Mercy Retirement & Care Center has been at the forefront of senior care for more than 150 years. Situated on our lush campus in Oakland, we provide assisted living, memory care, skilled nursing and rehabilitation services to meet a variety of healthcare needs. We provide exceptional, person-centered care that enhances the quality of life for our residents.

Our Culture of Excellence is built on a foundation of respect, integrity, and a commitment to the well-being of both our residents and our team members. We foster a collaborative and supportive environment where innovation and compassion drive everything we do.

Our Servers:

• Assist residents with meal selection, which may include ordering from menu, buffet/a la carte item selection, and assistance with any buffet stations (e.g. salad bar, breakfast bar.) as needed.


• Present menu to residents, answers questions and makes suggestions regarding meal choices.
  Records orders and relays to kitchen production area. Is knowledgeable about menu choices, including ingredients and preparation methods.


• Works efficiently and quickly delivers food to residents, aiding them as needed.


• Clears, cleans, and resets tables for next meal service.


• May assist with light back of house/kitchen duties (including such tasks as salad bar, soup service, portion desserts, brew coffee or other services as needed.


• Assists with clearing table.


• Observes residents to ensure safety in our dining areas.


• Performs other duties as assigned,

What you need to succeed:

• At least 18 years of age.


• Previous server experience highly preferred.


• 6 months or more in long term care, home care or related field preferred.


• Software experience using POS (point-of-sale) transactional systems


• Must possess effective English verbal and written communication skills.


• Must pass a background check and pre-employment drug screen, may need to complete other pre-employment screenings such as physical, fingerprint, and TB test as required by state/local guidelines.