Merchant Engagement Field Specialist

2020 Companies, Inc.; Evanston (IL); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

No weekends

Weekly pay

Training provided

Mileage reimbursement

Next-day pay

Full benefits

Company mobile device

Job summary

2020 Companies, Inc. is seeking a Retail Engagement Specialist to manage a defined market in IL, visiting stores, educating merchants on financial services, and ensuring proper POS branding.

The role requires strong communication and relationship-building skills, with a focus on meeting weekly and quarterly visit goals and maintaining documentation. Regular travel within the assigned territory is expected.

Qualifications

• High school diploma or equivalent.
• Minimum of 6 months prior sales, promotion, retail, or marketing experience.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal, and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to lift and carry up to 15 lbs.
• Ability to multi-task in a fast-paced team environment.
• Maintain customer confidentiality.
• Reliable transportation within assigned territory.

Responsibilities

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship‑focused manner.
• Introduce and educate new merchants on the client’s financial services and program benefits.
• Provide on‑site support, answer questions, and address concerns to ensure merchant understanding and confidence.
• Place and maintain point‑of‑sale materials and branding in‑store.
• Document visits and track activity using mobile tools and reporting systems.
• Work closely with leadership to ensure territory goals and coverage expectations are met.

Skills

Sales experience

Communication

Presentation

Interpersonal skills

Problem solving

Integrity

Time management

Education

High school diploma or equivalent

Job description

2020 Companies, Inc. is seeking a Retail Engagement Specialist to manage a defined market in IL, visiting stores, educating merchants on financial services, and ensuring proper POS branding.

The role requires strong communication and relationship-building skills, with a focus on meeting weekly and quarterly visit goals and maintaining documentation. Regular travel within the assigned territory is expected.