Merchandising Weekend Lead - Tri-Cities

Coldist; Northern (KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation

Paid holidays

Job summary

Columbia Distributing is seeking a Merchandising Lead to oversee the workflow of its merchandising team and partner with the Merchandising Supervisor to ensure exceptional customer service. The role includes training new merchandisers and maintaining positive relations with store personnel and delivery teams.

Ideal candidates will have strong communication skills, be able to work independently, and manage multiple tasks with a focus on accuracy and reliability.

Qualifications

• Minimum age 18+.
• High school diploma or GED required.
• Valid drivere20s license and auto insurance required.
• Must own/operate a mobile smartphone device.

Responsibilities

• Oversee workflow of assigned merchandising team.
• Monitor and make recommendations on sales, delivery and service levels in retail markets.
• Assist with customer calls, complaints and issues promptly.
• Maintain positive relationships with store personnel and sales/delivery teams.
• Work with Merchandising Supervisor to resolve customer service issues.
• Train and support merchandisers; evaluate needs.

Skills

Customer service

Communication skills

Time management

Relationship building

Independent work

Education

High School Diploma or GED

Job description

Our Merchandising Leads play a pivotal role at Columbia Distributing. The Merchandising Lead is responsible for overseeing the workflow of assigned merchandising teams. The Lead works closely with the Merchandising Supervisor to ensure customers receive excellent customer service. This position assists with training new Merchandisers as they learn the essential job functions.

Key Responsibilities

• Oversee workflow of assigned merchandising team
• Monitor and make recommendations regarding sales, delivery and merchandising service levels in the retail market place
• Provide assistance with customer calls, complaints and issues in a timely manner
• Maintain positive relationships and direct communication with store personnel, and sales and delivery teams
• Work with Merchandising Supervisor to resolve customer service issues
• Work with merchandising and sales team members on a continual basis to train, support and evaluate needs
• Develop and maintain positive, cooperative and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with throughout your job
• Rotate product on an ongoing basis
• Assist with merchandising store as needed
• Accurately clock in and out, adhering to state labor laws
• Adhere to all state liquor laws and regulations
• Demonstrate behaviors consistent with those of the Company's Core Values at all times
• Complete all other tasks or projects as assigned
• General knowledge of industry products
• Excellent oral and written communication skills
• Effective organizational and time management skills
• Ability to develop strong relationships with internal and external customers
• Ability to work independently while managing multiple tasks and meet deadlines

This job operates in our accounts, mostly indoors with occasional outdoor work.

Physical Demands

• Lift/carry 35 lbs. repetitively and up to 75 lbs.
• Push/pull up to 100 lbs.
• Work indoors and outdoors
• Drive

Expected Hours of Work

This is a full-time position. Days and hours of work vary, and may include weekends and overtime as necessary.

Travel

Local travel only

Required Education and Experience

• Minimum of 18 years of age
• High school diploma or GED required
• Valid driver's license and auto insurance required
• Must be able to own/operate a mobile smart phone device

Preferred Education and Experience

• Previous grocery or retail experience
• Six (6) months merchandising experience

Compensation

• Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
• Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees are also eligible for 80 hours of vacation every year and 7-8 days of paid holidays throughout the calendar year (depending on location).
• [Hired applicant may be eligible for [incentives/ bonuses/ annual bonuses. ]

Classification: Non-exempt

Reports to: Merchandising Supervisor

Columbia Distributing offers a comprehensive benefits package for eligible employees, including medical, dental, and vision coverage, 24/7 virtual care, paid vacation, sick and holiday time, and a 401(k) plan with company match. Additional offerings inclu

AAP/EEO Statement

Columbia Distributing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please contact the Human Resources Dept. at [phone] or email [e-mail] if you have questions regarding reasonable accommodations.