Merchandising Specialist

Capital Lumber Company; Healdsburg (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

9 Paid Holidays

Medical, Dental, Vision Insurance

TeleDoc

Life and Disability Insurance

401(k) Match

Employee Assistance

Job summary

Capital Lumber Company is seeking a Reset Specialist to support North Bay customers from the Healdsburg branch. The role involves reading planograms, arranging new item placements, and maintaining shelves while traveling daily to assigned stores.

Ideal candidates have 1-2 years in retail customer service, strong communication skills, and the ability to work well in teams or independently. This full-time position offers weekday schedules and competitive benefits.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years of retail customer service experience preferred.
• Ability to read and interpret planograms in English.
• Valid driver's license and reliable transportation.
• Willingness to travel daily to assigned stores.

Responsibilities

• Conduct resets in assigned stores with Account/Sales Managers.
• Collaborate with store personnel to maintain merchandising excellence.
• Remove discontinued or slow-moving items from shelves.
• Clean and display products; ensure correct height/width of shelves.
• Re-tag product locations and stock sections as needed.
• Document work start/finish times and mileage in web apps.
• Prepare and process documentation for resets and related work.
• Communicate observations to management and adapt to changes.

Skills

Customer service

Team collaboration

Planograms

Attention to detail

Problem solving

Effective communication

Education

High School Diploma

Tools

CRM systems

Smartphones

Handheld devices

Job description

Job Details: Job Location: CA Healdsburg - Healdsburg, CA 95448, Position Type: Full Time, Salary Range: $24.00 - $24.00 Hourly, Travel Percentage: Road Warrior, Job Shift: Day, Job Category: Sales, Position Summary: Responsible for representing Capital, effectively working in teams or individually to perform resets and other work including, but not limited to, reading and implementation of plan-o-grams, new item placement, corrections, and inventory activity. Position based out of our Healdsburg branch, but requires daily travel, focusing on supporting our North bay customers. Monday to Friday, $24/hour.

Key Competencies: Building Collaborative Relationships, Innovation / Creativity, Adaptability, Developing Self & Others

Principal Accountabilities & Deliverables

• Work with Account Manager and/or Sales Manager in assigned stores to conduct resets in specific store sections
• Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship
• Remove discontinued and slow moving items from shelves
• Clean shelves, racks and display cases
• Measure shelves for correct height and width, move shelves as necessary
• Re-tag product in its new location
• Stock/fill sections with product and create displays
• Report and discuss observations and issues with Home Center Account Manager and/or Sales Manager
• Utilize web based applications to receive work documentation and information, record work start and completion times, record work mileage, record work time and attendance, and document resets and/or other activities
• Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset and other work
• Perform other duties as assigned

Qualifications: Knowledge, Skills, & Abilities

Education / Experience and Skills

• High School Diploma required and/or 1-2 years customer service experience in retail is preferred but not required
• Proficient at prioritizing, planning, and organization
• Able to read and understand a schematic written in English
• Ability to communicate clearly and effectively with others
• Attention to details, safety and quality
• Ability to work well in a team environment and individually
• Must be outgoing and able to accurately troubleshoot hurdles.
• Ability to anticipate, analyze, and prioritize complex problems
• Demonstrated proficiency in utilizing technology CRM, smartphones or other handheld devices
• Valid driver’s license and reliable transportation to assigned locations at assigned times
• Must be to travel to assigned stores and meetings as needed

Abilities

• Must be able to lift, carry, push, or pull up to 60 pounds 40% or less of the workday
• Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
• Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
• Must be able to walk or otherwise move around for prolonged periods of time throughout the workday.
• Must be able to do manual tasks for prolonged periods of time throughout the workday.

Work Environment

Work is performed indoors in a climate controlled environment.

Our Benefits

We are in the people business, we just happen to sell lumber... so you can have GREAT BENEFITS!

• Paid Time Off (Sick, Vacation, Volunteer Time Off)
• 9 Paid Holidays
• Medical, Dental, and Vision Insurance
• TeleDoc
• Best Doctors
• Company Paid Life and Disability Insurance
• Pet Insurance
• 401(k) Plan with Match Percentage
• Employee Assistance Program
• Hearing Services
• Tuition Reimbursement
• Smart Dollar
• Wellness Program through Vitality with program completion incentive towards medical premium