Merchandising Sales Associate

Tractor Supply Company; Mount Sterling (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Merchandising Sales Associate to join their team. This role involves traveling to various store locations to execute planograms and maintain visual standards, ensuring customers receive a Legendary shopping experience. The ideal candidate will have a background in retail or merchandising and possess strong communication and problem-solving skills. If you're passionate about delivering exceptional customer service and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Prior retail and/or merchandising experience required.
• Must possess a valid driver’s license.

Responsibilities

• Execute planograms and maintain visual merchandise standards.
• Deliver Legendary Customer Service through proactive communication.
• Assemble merchandise and maintain store layout initiatives.

Skills

Retail experience

Communication skills

Problem-solving skills

Basic computer skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

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Overall Job Summary

The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute “start to finish” variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
• Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner.
• Maintain visual merchandise standards.
• Perform store specific measurements.
• Complete store layout initiatives.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver on our promise of Legendary Customer Service through GURA:
• Greet the Customer.
• Uncover Customer’s Needs & Wants.
• Recommend Product Solutions.
• Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.

Education: A high school diploma or equivalent is preferred, but not required. Must be able to read, write, and count accurately regardless of education level.

Preferred Knowledge, Skills, or Abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Self-directed with the ability to complete assignments independently.

Working Conditions

• Generally indoor environment with moderate noise.
• Shifts typically no less than 4 hours, may exceed 8 hours.
• Travel between store locations in personal vehicle required.
• Adhere to safety guidelines to promote a safe work environment.
• Work on hard surfaces (concrete, asphalt), with adequate lighting and temperature.

Physical Requirements

• Travel as needed.
• Push/pull merchandise up to 2,000 pounds with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, and climb ladders frequently.
• Operate store equipment and communicate effectively.
• Handle and transfer merchandise weighing up to 50 pounds.
• Complete all training successfully.
• Sit, stand, walk, kneel, reach overhead, and handle merchandise safely.

Disclaimer

This overview is not exhaustive. All duties assigned by supervisors should be performed.