Merchandising Sales Associate

Tractor Supply Company; Hendersonville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a dynamic FAST Team Member to join their Field Activity Support Team. This role involves traveling to various stores, ensuring planograms are executed, and delivering exceptional customer service. Ideal candidates will have a passion for the outdoors and a background in retail or merchandising. With a commitment to improving lives and fostering a supportive work environment, this company offers comprehensive benefits and growth opportunities. If you're adaptable, service-oriented, and ready to make a difference, this opportunity is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail or merchandising experience is required.
• Ability to read, write, and count accurately is essential.

Responsibilities

• Completing planograms and resets accurately and promptly.
• Delivering Legendary Customer Service through GURA.
• Performing store measurements and cycle counts.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Education

High School Diploma or Equivalent

Tools

Computer Proficiency

Cash Register Operation

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to perform and complete various tasks such as planograms, merchandise and fixture assembly, and signage maintenance. The FAST Team Member interacts with customers and team members to deliver a Legendary Customer Experience.

Do you love the outdoors and want to share that passion? At Tractor Supply, we aim to improve the lives of our neighbors and our teams every day.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, you should be available, flexible, adaptable, and service-oriented. Your responsibilities include:

• Maintaining regular and predictable attendance.
• Working scheduled shifts, including varied hours, days, nights, and overtime as needed.
• Communicating proactively with your District FAST Supervisor regarding work progress and issues.
• Completing planograms and resets accurately and promptly.
• Performing store measurements and cycle counts.
• Completing Tractor Way top cap process and hanging store signage.
• Assembling merchandise, fixtures, and PDQs.
• Reviewing planogram integrity and performing detailed recovery.
• Delivering Legendary Customer Service through GURA: Greet, Uncover needs, Recommend solutions, and Add value.
• Ensuring a memorable shopping experience that stands out from competitors.
• Providing peak coverage during special occasions (e.g., Day After Thanksgiving).
• Performing other duties as assigned.

Required Qualifications

Experience: Prior retail or merchandising experience is required. Knowledge in farming, ranching, pet/equine, or welding is a plus. Must be 18+ with a valid driver’s license.

Education: High school diploma or equivalent preferred; however, ability to read, write, and count accurately is essential regardless of education level.

Preferred Skills and Abilities

• Knowledge of farming, ranching, pet/equine, or welding is strongly preferred.
• Effective communication and problem-solving skills.
• Basic computer proficiency.
• Strong interpersonal skills and ethical issue resolution.
• Self-motivated with the ability to complete tasks independently.

Working Conditions

• Primarily indoor work with moderate noise levels.
• Shifts generally range from 4 to over 8 hours, varying by store.
• Travel between stores in personal vehicle, sometimes long distances.
• Maintain a safe, productive environment following safety guidelines.
• Work on hard surfaces in indoor and outdoor settings with adequate lighting and temperature.

Physical Requirements

• Travel as needed across district stores.
• Push/pull merchandise up to 2,000 pounds with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, climb ladders regularly.
• Access all store areas safely.
• Operate store equipment including computers and cash registers.
• Read, write, and count accurately for documentation.
• Communicate effectively with team and customers.
• Handle contact with birds/poultry.
• Complete required training successfully.
• Operate equipment like dollies, handtrucks, forklifts, balers, and computers.
• Lifting up to 50 pounds.
• Drive vehicles as needed.
• Move merchandise weighing up to 50 pounds throughout the store.
• Maintain physical and mental stamina for store movement during shifts.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by supervisors.

Company Info

At Tractor Supply and Petsense, our Team Members are key to our success. We offer comprehensive benefits and support their well-being, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide us, and we are committed to fostering a balanced, rewarding environment. Join us for a career with growth opportunities at Tractor Supply and Petsense.