Merchandising & Recovery Associate

Rural King; Wooster (OH); On-site; USD 18,000 - 22,000; Full time

Job summary

Rural King is seeking a Recovery Associate to maintain a clean, stocked sales floor and assist customers with product locations and questions. You will recover merchandise, replenish shelves, and organize displays per the Indoor Merchandising Guide, while ensuring safety and accessibility across the store.

Previous retail or customer service experience is preferred; strong communication, reliability, and the ability to work both independently and in a team in a fast-paced environment are valued.

Qualifications

• Retail or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable using computers and handheld devices.
• Dependable, flexible, and willing to learn.

Responsibilities

• Complete daily department recovery by returning merchandise to the sales floor and replenishing shelves.
• Organize and display merchandise according to the Indoor Merchandising Guide and department standards.
• Maintain clean, organized, and safe sales floors and customer areas.
• Greet customers and assist with product questions, locations, and purchase decisions.
• Maintain knowledge of featured products and their locations.
• Safely operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
• Participate in cross-training and support other departments as needed.
• Demonstrate Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Tech literacy

Reliability

Adaptability

Tools

Handheld devices

Forklifts

Pallet jacks

Ladders

Job description

Rural King is seeking a Recovery Associate to maintain a clean, stocked sales floor and assist customers with product locations and questions. You will recover merchandise, replenish shelves, and organize displays per the Indoor Merchandising Guide, while ensuring safety and accessibility across the store.

Previous retail or customer service experience is preferred; strong communication, reliability, and the ability to work both independently and in a team in a fast-paced environment are valued.