Merchandising Operations Associate - PT Hours

saks; Naples (FL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Saks OFF 5TH in Naples, FL is seeking a diligent warehouse and sales-support associate to ensure flawless merchandise flow, accurate replenishment, and on-floor presentation. You will collaborate with teams, respond to customer needs, and uphold brand standards in a fast-paced retail environment.

The role requires flexibility to work evenings and weekends, proficiency with basic inventory systems, and a passion for fashion.

Qualifications

• High school diploma or equivalent.
• Experience performing warehouse duties in retail or sales.
• Strong time management with multiple priorities.
• Knowledge of fashion trends and a passion for fashion.
• Ability to respond to customer questions and needs.
• Ability to operate store equipment (radios, POS, scanners).
• Experience using inventory management systems.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Maintain high truck check-in standards and expedite receiving.
• Deliver merch to departments per visual directives and replenish as needed.
• Keep selling floor and fitting rooms styled per brand standards and re-size fixtures.
• Maintain proper merchandise displays and windows per company standards.
• Manage transfers, customer sends, and returns to vendors with urgency.
• Keep back-of-house clean and organized and complete tasks on time.
• Respond to customer questions and assist on the sales floor when required.
• Adhere to Asset Protection procedures and complete special projects.

Skills

Customer service

Time management

Communication

Attention to detail

Education

High school diploma

Tools

Inventory systems

Job description

WHO WE ARE:

Saks OFF 5TH is a destination for off-price luxury fashion. Its 12 stores serve primarily as a selling channel for residual inventory from Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman, offering a compelling assortment of high-end designers and everyday favorites at the best prices. Saks OFF 5th is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Saks OFF 5TH is a leading destination for luxury off-price fashion. In our stores across the U.S. and online at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global's portfolio of top luxury retail brands and real estate assets.

Job Description:

YOU WILL BE:

• Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
• Passionate and enthusiastic fashion expert with an outstanding work ethic
• Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
• Achieves results through teamwork by using strong interpersonal skills
• Expert communicator with the special ability to build strong internal and external relationships
• Adaptable to changes and can be relied upon to consistently deliver exceptional results
• You establish positive interpersonal relationships and can get cooperation even in the most challenging situations

WHAT YOU WILL DO:

• Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
• Deliver merchandise to departments according to visual directives and replenish product as needed
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
• Maintain proper display of merchandise in the store, ensuring they comply with brand standards
• Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
• Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
• Respond appropriately to customer questions, inquiries, and needs
• Assist on the sales floor when required
• Adhere to Asset Protection control and compliance procedures
• Efficiently complete tasks or special projects assigned by store leadership

WHAT YOU WILL BRING:

• High school diploma or equivalent
• Experience executing warehouse duties within a retail, customer service, or sales environment
• Proven time management skills and comfortable managing multiple projects with shifting priorities
• Thorough knowledge of the fashion industry and a passion for sharing your expertise
• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
• Ability to work effectively using inventory management systems
• Flexibility to work evenings, weekends and public holidays

YOUR LIFE AND CAREER AT SAKS OFF5TH:

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
• A culture that promotes a flexible work environment
• Benefits package for all eligible full-time employees (including medical, dental and vision)
• An amazing employee discount and other exciting perks

SALARY AND OTHER BENEFITS:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.