Merchandising Operations Associate

Brobston Group; Paramus (NJ); On-site; USD 28,000 - 38,000; Full time

Job summary

Brobston Group in Paramus, NJ, is seeking a Merchandising Operations Associate to support merchandise flow, replenishment, and presentation across departments. You will help maintain an organized back-of-house and selling floor, ensuring a positive customer experience.

You will also assist on the sales floor, process transfers and returns, manage inventory tasks, and participate in store leadership projects as needed.

Qualifications

• High school diploma or equivalent required.
• Experience with warehouse duties in a retail, customer service, or sales environment preferred.
• Strong time management skills and ability to manage changing priorities.
• Knowledge of fashion industry and familiarity with inventory management systems.
• Ability to use radios, POS registers, ticket scanners, and sensor removers.
• Availability to work evenings, weekends, and public holidays.

Responsibilities

• Receive, process, and distribute merchandise to departments, replenishing products as needed.
• Maintain selling-floor and fitting-room standards, including organizing go-backs, markdowns, fixtures, and signage.
• Process merchandise transfers, customer sends, and returns to vendors.
• Keep back-of-house areas clean and organized, and follow asset protection procedures.
• Respond to customer questions and assist on the sales floor when needed.
• Complete tasks and special projects assigned by store leadership.

Skills

Time management

Inventory systems

POS knowledge

Customer service

Education

High school diploma

Tools

Inventory management systems

Job description

Summary

The Merchandising Operations Associate supports merchandise flow, processing, replenishment, and presentation in a retail store. This role helps maintain an organized back-of-house and selling floor while contributing to a positive customer experience.

Responsibilities

• Receive, process, and distribute merchandise to departments, replenishing products as needed.
• Maintain selling-floor and fitting-room standards, including organizing go-backs, markdowns, fixtures, and signage.
• Process merchandise transfers, customer sends, and returns to vendors.
• Keep back-of-house areas clean and organized, and follow asset protection procedures.
• Respond to customer questions and assist on the sales floor when needed.
• Complete tasks and special projects assigned by store leadership.

Requirements

• High school diploma or equivalent.
• Experience with warehouse duties in a retail, customer service, or sales environment.
• Strong time management skills and the ability to manage changing priorities.
• Knowledge of the fashion industry and familiarity with inventory management systems.
• Ability to use radios, POS registers, ticket scanners, and sensor removers.
• Availability to work evenings, weekends, and public holidays.