- Location 61 Moreland Rd,Simi Valley, CA, 93065,United States
- Base Pay $100,000.00 - $120,000.00 / Year
- Job Category Merchandising
- Employee Type Exempt
- Manage Others Yes
The Merchandising Manager is responsible for the leadership of a team in Entertainment Earth's Merchandising Department. Reporting to the VP of Merchandising, this role is accountable for buying calendar execution, team performance, cross-functional coordination, and day-to-day operational efficiency. In addition to team leadership, this role serves as the lead buyer for a defined portfolio of assigned vendors, maintaining those relationships and driving commercial outcomes within that scope.
Requirements
Required
- 5+ years of experience in retail buying, merchandising, or category management
- 2+ years in a people management or team leadership role
- Demonstrated ability to manage multiple categories and deadlines simultaneously
- Strong vendor relationship and negotiation skills
- Proficiency in Excel and data-driven decision making
- Experience with ERP or inventory management systems
Preferred
- Experience in licensed products, collectibles, toys, or consumer entertainment
- Familiarity with NetSuite
- Experience managing buyers in a wholesale or DTC environment
- Bachelor's degree in Business, Merchandising, Marketing, or related field, or equivalent experience
Summary
Key Responsibilities
Team Leadership & Performance Management — Primary Function
- Manage day-to-day performance of team; set clear expectations, delegate effectively, and hold team members accountable for outcomes
- Conduct regular 1:1s, provide ongoing coaching, and deliver formal performance evaluations
- Partner with VP of Merchandising and HR on hiring, onboarding, and team development planning
- Serve as the first point of escalation for team questions, interpersonal issues, and priority conflicts; loop in VP and HR as warranted
- Foster a collaborative, accountable team environment that supports both individual development and collective execution
Buying Operations & Planning Coordination
- Own the buying calendar; ensure planning milestones, product launches, and vendor deliverables are completed on schedule
- Serve as the primary communication channel between team and internal departments — consolidating outbound information so it comes from one source
- Monitor open purchase orders and ensure the team is operating within approved budgets
- Partner with VP on assortment strategy, line reviews, and product lifecycle decisions
- Ensure product information, pricing, imagery, and merchandising content are accurate, complete, and published on time
- Conduct timely communication of product updates, pricing adjustments, and other critical information to internal stakeholders
Cross-Functional Coordination
- Own the handoff protocol between Merchandising and PO Operations — ensure PO information is complete, accurate, and delivered on time
- Coordinate with Marketing and Sales on product launches, promotional campaigns, and catalog updates
- Partner with PO Operations and Traffic on inbound order visibility and exception management
- Collaborate with Finance on forecasting inputs and inventory planning
- Serve as a key liaison between Merchandising leadership and internal stakeholders to ensure alignment on priorities and execution
- Serve as lead buyer for an assigned portfolio of vendors; own the overall business relationship and drive sales, profitability, and long-term growth within that portfolio
- Negotiate pricing, promotional opportunities, and exclusives within the assigned portfolio
- Stay current on industry trends, competitor activity, licensing developments, and emerging product opportunities
Reporting & Systems
- Maintain and distribute buying team reporting including sales performance, vendor scorecards, and category metrics
- Ensure team proficiency and compliance in ERP systems; serve as Merchandising subject-matter lead for the NetSuite implementation (April 2027 go-live)
- Drive continuous improvement of merchandising processes, systems, and workflows
- Identify and elevate process gaps or system issues that affect buying accuracy or efficiency