Merchandising Lead — Elevate Customer Experience & Team

Walmart; Crystal Lake (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Live Better U

Sam's Club Membership

401(k) matching

Paid time off

Stock purchase plans

Job summary

Sam’s Club in Crystal Lake, IL is seeking a friendly and reliable associate for full-time work. You will assist members with self-service technology and product selection, resolve issues, and support store operations on a fast-paced sales floor.

Responsibilities include stocking, merchandising, safety checks, and helping customers with purchases while upholding Walmart policies and customer-first service standards.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging needs and guiding purchase decisions.
• Assist management with supervising associates and delegating duties.
• Receive and stock supplies and merchandise; maintain sales floor cleanliness and organization.
• Monitor safety, compliance, and product displays per Walmart policies.
• Oversee club pickup orders and support process improvements.

Skills

Customer service

Retail experience

Team leadership

Job description

Sam’s Club in Crystal Lake, IL is seeking a friendly and reliable associate for full-time work. You will assist members with self-service technology and product selection, resolve issues, and support store operations on a fast-paced sales floor.

Responsibilities include stocking, merchandising, safety checks, and helping customers with purchases while upholding Walmart policies and customer-first service standards.