Merchandising Lead - Customer Experience & Team Leader

Sam's East, Inc.; Williamstown (NJ); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off (PTO)

Job summary

Walmart in Williamstown, NJ is seeking a Store Associate to deliver outstanding member service, assist in daily operations, and support management in supervising associates. You will help with merchandising, safety practices, and ensuring policy compliance in a fast-paced retail environment.

The role emphasizes teamwork, adherence to standards, and effective communication to resolve member issues and improve shopping experiences.

Qualifications

• > 18 years old or older.
• 6 months retail experience and 6 months customer service experience.
• Leading a team, supervising experience including hiring, evaluating, mentoring, developing, and workload management.

Responsibilities

• Provide member service by acknowledging the member and identifying needs.
• Assist management in supervising associates and guiding customer service approaches.
• Receive and stock supplies, merchandise, and ensure sales floor cleanliness and organization.
• Ensure safety, comply with policies, and maintain product displays and coverage at all times.

Skills

Customer service

Retail experience

Team leading

Job description

Walmart in Williamstown, NJ is seeking a Store Associate to deliver outstanding member service, assist in daily operations, and support management in supervising associates. You will help with merchandising, safety practices, and ensuring policy compliance in a fast-paced retail environment.

The role emphasizes teamwork, adherence to standards, and effective communication to resolve member issues and improve shopping experiences.