Merchandising Lead

Walmart; Michigan; On-site; USD 35,000 - 50,000; Full time

Job summary

A leading retail company seeks a dedicated individual for a supervisory role in providing member service and managing associates. Responsibilities include assisting with customer inquiries, leading team efforts, and ensuring operational standards are met. Candidates should have retail and customer service experience, with a focus on teamwork and leadership. Competitive pay and a range of health benefits are offered, including a bonus structure and education assistance.

Benefits

Competitive pay

Performance bonuses

Health benefits

401(k)

Paid time off

Education benefits through Live Better U

Qualifications

• Must be 18 or older.
• At least 6 months retail and customer service experience.

Responsibilities

• Provides member service by assisting with purchasing decisions and resolving issues.
• Assists management with supervising associates and ensuring policy compliance.
• Maintains merchandise presentation and oversees order picking.

Skills

Customer Service

Team Leadership

Retail Operations

Job description

Position Summary

Provides member service by acknowledging members and identifying their needs; offering guidance and support regarding self-service technology; assisting with purchasing decisions; locating merchandise; resolving issues; and promoting the company's products and services.

Assists management with supervising associates by assigning duties, communicating goals, training, providing guidance on service approaches, ensuring policy compliance, supporting open communication, and participating in HR functions such as hiring, scheduling, and performance evaluations.

Receives and stocks supplies and merchandise, organizes the sales floor, and maintains safety and cleanliness standards, including handling hazardous materials and reporting unsafe conditions.

Maintains merchandise presentation, manages claims and returns, and ensures product quality and sanitation standards are met across departments.

Oversees order picking and staging for club pickup, collaborates with team members to meet business needs, and promotes compliance with policies and ethical standards.

Leads and participates in team activities, ensuring work is completed efficiently while adapting to change and supporting team development.

Benefits

Competitive pay, performance bonuses, health benefits including medical, dental, vision, 401(k), stock purchase, paid time off, and other perks such as education benefits through Live Better U.

Minimum Qualifications

Must be 18 or older, with at least 6 months retail and 6 months customer service experience.

Preferred Qualifications

Experience leading a team, including hiring, evaluating, mentoring, and managing workload.

Primary Location

6160 S Saginaw Rd, Grand Blanc, MI 48439-7026, United States of America