Merchandising Lead

Walmart; Maryland; On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in retail is seeking a member service supervisor to assist customers and oversee associates. This role includes various responsibilities, from supervising staff to maintaining quality and efficiency on the sales floor, within a supportive environment offering competitive pay and benefits.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Education perks

Qualifications

• Minimum 6 months of retail and customer service experience.
• Preferred leadership and supervisory experience.

Responsibilities

• Provide member service and assist with purchasing decisions.
• Supervise associates and assist with training and feedback.
• Maintain sales floor and ensure compliance with company policies.

Skills

Customer Service

Leadership

Problem Solving

Job description

Position Summary

This role involves providing member service by acknowledging members, identifying needs, offering guidance on self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting products and services.

Assists management in supervising associates, including assigning duties, training, providing feedback, and participating in hiring and evaluation processes.

Receives and stocks supplies, maintains the sales floor, ensures safety and merchandise presentation, and monitors product quality according to company policies.

Develops and implements processes to meet business needs, promotes compliance with policies, and leads team activities to ensure quality and efficiency.

Oversees order picking and staging for club pickup, ensuring adherence to company policies.

Offers competitive pay, performance bonuses, and benefits including health, financial, paid time off, education, and other perks.

Minimum qualifications include being 18 years or older, with 6 months of retail and customer service experience.

Preferred qualifications include leadership and supervisory experience, including hiring, mentoring, and managing workloads.

Location

5604 Buckeystown Pike, Frederick, MD 21704-8312, United States