Merchandising Floor Specialist – Part-Time, Flexible Hours

Bloomingdale's Inc.; Boston (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Eight paid holidays

Employee Assistance Program

Job summary

Macy’s Inc. in Boston (Downtown) seeks a Retail Merchandising Support Associate to assist in merchandise presentation and signage, work across shifts including nights and weekends, and participate in floor merchandising and customer service activities.

The role emphasizes teamwork, product knowledge, and delivering a positive customer experience, with competitive pay (hourly) and benefits offered for eligible part-time associates.

Qualifications

• Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
• Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
• Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
• Self-driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources.
• Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

Responsibilities

• Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience
• Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.
• Offer options and solutions to customers to complete the sale
• Wrap-Up the moment to close out the customer’s shopping journey, celebrating their purchases and sharing in their excitement
• Master store products, services, loyalty programs, and Macy’s sales systems and use knowledge to help customers find what they need and suggest additional items.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Ensure accurate pricing and signage throughout the store is by regularly using technology to update product prices, promotions, and information on products and fixtures in accordance with company guidelines and policies
• Work with other team members to achieve department goals and maintain a positive work environment
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills

Product knowledge

Sales

Technology

Continuous learning

Interpersonal skills

Collaboration

Job description

Macy’s Inc. in Boston (Downtown) seeks a Retail Merchandising Support Associate to assist in merchandise presentation and signage, work across shifts including nights and weekends, and participate in floor merchandising and customer service activities.

The role emphasizes teamwork, product knowledge, and delivering a positive customer experience, with competitive pay (hourly) and benefits offered for eligible part-time associates.