Merchandising Field Supervisor & Trainer

Signature Retail Services, Inc.; Dublin (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) + Profit Sharing

Performance-based bonus opportunities

Paid Vacation and Sick Time

Life Insurance & Short-Term Disability

Cell Phone Reimbursement

Gas/Auto Reimbursement

Company-paid overnight travel

Job summary

Signature Retail Services is seeking a Merchandising Area Supervisor for Dublin, OH. The role involves traveling the Dublin market, mentoring new hires, and ensuring high standards of merchandising execution across stores like Lowe's and The Home Depot.

You will train and support field staff, coordinate with Territory Manager, and manage a dedicated service route while staying hands-on with merchandising activities. This is a full-time, variable-hour position requiring independent travel.

Qualifications

• 3+ years of merchandising, retail service, field training, or related experience preferred.
• Previous experience training, mentoring, or supporting other field employees strongly preferred.
• Strong understanding of merchandising fundamentals, planograms, resets, displays, product placement, inventory, and store execution.
• Strong communication and interpersonal skills with the ability to effectively work with field employees, store management, and SRS leadership.
• Ability to provide hands-on training, guidance, and constructive feedback to other employees without direct supervisory responsibility.

Responsibilities

• Travel independently to store locations throughout your assigned territory using your personal vehicle.
• Serve as a field liaison between SRS Field Service Representatives, store teams, and SRS field leadership teams to maintain consistent communication across the market.
• Train and support new and existing team members on SRS processes, merchandising standards, client expectations, and in-store service requirements.
• Conduct hands-on, in-store training with new hires and model best practices to prepare them for success on their assigned routes.
• Monitor new hire training progress, complete required reporting, and communicate progress or concerns to the Territory Manager.
• Provide ongoing field support to reinforce merchandising standards and consistent execution.
• Execute and support merchandising activities, including planogram resets, display installations, product maintenance, inventory adjustments, and signage placement.
• Assess service execution, identify issues, and communicate opportunities or concerns to field leadership.
• Build positive working relationships with store associates and management while representing SRS professionally.
• Provide additional route, project, and market coverage based on staffing and business needs.
• Promote safe work practices, accountability, teamwork, and consistent execution throughout the territory.

Skills

Merchandising

Training

Communication

Field operations

Job description

Signature Retail Services is seeking a Merchandising Area Supervisor for Dublin, OH. The role involves traveling the Dublin market, mentoring new hires, and ensuring high standards of merchandising execution across stores like Lowe's and The Home Depot.

You will train and support field staff, coordinate with Territory Manager, and manage a dedicated service route while staying hands-on with merchandising activities. This is a full-time, variable-hour position requiring independent travel.