Merchandising & Customer Experience Associate - Discount

The TJX Companies, Inc.; Shorewood (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare benefits

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a Retail Associate at our HomeGoods store in Shorewood, IL. You will deliver exceptional customer service, process transactions, maintain store appearance, and support various store operations to ensure a positive shopping experience.

Requirements include strong communication, multi-tasking abilities, and willingness to adapt to changing needs. Prior retail experience is a plus, with benefits and a competitive starting wage described below.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and procedures.
• Prepares merchandise for the sales floor following company procedures.
• Participates in store recovery and maintains store cleanliness.
• Provides and accepts feedback.
• Adheres to labor laws and policies.
• Supports shrink reduction goals and safety awareness.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience (preferred)

Job description

The TJX Companies, Inc. is seeking a Retail Associate at our HomeGoods store in Shorewood, IL. You will deliver exceptional customer service, process transactions, maintain store appearance, and support various store operations to ensure a positive shopping experience.

Requirements include strong communication, multi-tasking abilities, and willingness to adapt to changing needs. Prior retail experience is a plus, with benefits and a competitive starting wage described below.