Merchandising & Customer Experience Associate

Chico's FAS, Inc.; San Marcos (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Chico's FAS, Inc. is seeking a Support Associate in San Marcos, TX to support a customer- and product-focused sales culture.

Responsibilities include merchandise handling, stock processing, and stockroom organization, with emphasis on accurate inventory and timely replenishment. The role requires a high school diploma or equivalent, 18+ years old, excellent communication and customer service skills, and the ability to work standing for long periods in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills required.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Teamwork and collaboration skills.
• Exposure to visual merchandising and product placement techniques desired.

Responsibilities

• Process merchandise and stock, ensuring items are stored, ticketed, and easily located for replenishment.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents and reconcile invoices; process store-to-store transfers and locate requests.
• Manage visual materials, signage, and stockroom organization; assist with pricing changes and markdowns.
• Support MAPS customer service standards and provide a cohesive omni-channel experience.
• Promote inclusivity and collaborative problem solving; seek feedback and growth opportunities.

Skills

Cashier experience

Excellent communication

Excellent customer service

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Chico's FAS, Inc. is seeking a Support Associate in San Marcos, TX to support a customer- and product-focused sales culture.

Responsibilities include merchandise handling, stock processing, and stockroom organization, with emphasis on accurate inventory and timely replenishment. The role requires a high school diploma or equivalent, 18+ years old, excellent communication and customer service skills, and the ability to work standing for long periods in a fast-paced environment.