Merchandising & Category Management Specialist

AuraOne, Inc.; United States; Remote; USD 96,000 - 124,000; Full time

Benefits offered by this job

Remote work

Job summary

AuraOne, Inc. is seeking a Merchandising & Category Management Specialist Operations reviewer to work remotely in the United States.

You will assess AI outputs against workflows, policies, and playbooks, grade tone and stakeholder fit, and flag risks for the modeling team. This independent contractor role requires strong attention to detail, the ability to apply multi-page rubrics, and at least 10 hours per week of async availability.

Qualifications

• Direct working experience in merchandising category management specialist operations.
• Ability to apply multi-page rubrics consistently across long batches.
• Clear written reasoning naming the policy or workflow applied.
• Strong attention to detail and ability to flag prompt problems.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against workflows, playbooks, and firm policy for Merchandising & Category Management Specialist tasks.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step for model training.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Merchandising Category Management ops

Job description

Merchandising & Category Management Specialist is a remote review track for evaluating AI outputs across merchandising category management specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Why this role matters

Merchandising Category Management specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.

Responsibilities

• Review AI outputs against current merchandising category management specialist operations workflows, playbooks, and firm policy for Merchandising & Category Management Specialist assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Qualifications

• Direct working experience in merchandising category management specialist operations on real teams for Merchandising & Category Management Specialist work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Example tasks

• Grade a model's response to a real merchandising category management specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Nice to have

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Skills

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Merchandising Category Management specialist operations

Work model

Remote — US-eligible. Remote · Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.

Compensation

$80 / hr

Application process

Apply through AuraOne's specialist intake for role-specific routing and review. Final project scope, schedule, and contractor terms are confirmed before placement.

Direct working experience in merchandising category management specialist operations on real teams for Merchandising & Category Management Specialist work. Comfort applying multi-page rubrics consistently across long batches. Clear written reasoning that names the policy or workflow being applied. Strong attention to detail and the ability to flag when a prompt itself is the problem. Reliable async availability for at least 10 hours per week.