Merchandiser/Order Writer Specialist

Boar's Head Provision Company; Statesville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company in the deli industry as a Merchandiser/Order Writer Specialist, focusing on enhancing customer experiences during peak periods. This role involves engaging with deli customers, providing training, and promoting Boar’s Head products to build brand loyalty. Ideal candidates exhibit exceptional customer service skills and have a background in retail sales or service.

Benefits

Recognition by Forbes and Newsweek

Opportunity for career advancement

Qualifications

• 1+ years experience in retail sales or customer service.
• Ability to lift or carry objects weighing up to 40 lbs.
• Basic computer skills required.

Responsibilities

• Assess deli customer needs and provide tailored service.
• Engage customers through product demonstrations.
• Maintain product displays and ensure cleanliness.

Skills

Customer service

Brand loyalty

Food safety and sanitation practices

Proactive selling

Engagement with customers

Education

High school diploma or equivalent

Job description

Merchandiser/Order Writer Specialist page is loaded

Merchandiser/Order Writer Specialist

Solicitar locations Mooresville, NC Denver, NC Sherrills Ford, NC Hickory, NC Huntersville, NC time type Tiempo completo posted on Publicado ayer job requisition id 31561

Hiring Company:

Delicatessen Services Co., LLC

Overview:

The Merchandiser/Order Writer Specialist is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends and weekdays until 7 pm.

Job Description:

Essential Functions

• Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs.
• Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.
• Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers.
• Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products.
• Host a variety of in-store sampling and product pairing events focusing on product presentation.
• Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling
• Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products.
• Possess a positive, energetic, and serving attitude
• Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.
• Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service
• Set service case, ensuring the full product line is displayed in an appetizing manner
• Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing, and each item is priced.
• Update merchandising and marketing materials as required
• Complete additional activities or special projects as assigned

Minimum Requirements

Physical Requirements

• Ability to stand for a minimum of 4 hours
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
• Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.
• Ability to work in a refrigerated/freezer environment

Job Requirements

• High school diploma or equivalent
• 1+ years of experience as a Brand Concierge or 3 years of experience in retail sales, customer service, or a similar role.
• Basic computer skills
• Experience with food preparation is helpful but not required
• Keep work area neat and clean; exhibit good food safety and sanitation practices at all times
• Willingness to learn and operate a slicer
• Must have own transportation and be willing to travel to different retail locations within assigned area
• Ability to transport and set up a folding table, utensils, platters, etc.
• Must have an internet-enabled cell phone

Location:

Concord, NC, Denver, NC, Hickory, NC, Huntersville, NC, Mooresville, NC, Prosperity, NC, Sherrills Ford, NC, Statesville, NC, Troutman, NC

Time Type:

Tiempo completo

Department:

Cardinal Deli Provisions

About Us

Boar's Head Named to Newsweek's America's Greatest Workplaces 2023

Boar s Head to be awarded by Forbes - America's Best Midsize Employers 2024

Our secret ingredient has always been our people. Each person brings a unique perspective, background, and experience to the table. Find a career where you are valued and empowered, a place recognized as Forbes’ Best Midsize Employers, Newsweek’s Greatest Workplaces, and LinkedIn’s Top Companies to Work For.