Merchandiser Mandate Retail Service Lead

Acosta; Columbia Township (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Merchandiser Mandate Retail Service Lead to oversee merchandising resets and enhance store presentations. This role requires a proactive individual with strong organizational and communication skills, capable of leading a team while effectively collaborating with store personnel. The ideal candidate will thrive in a fast-paced environment, possess a keen eye for detail, and be comfortable utilizing technology to manage tasks. Join this innovative team and contribute to creating an exceptional shopping experience for customers.

Benefits

Medical, dental and vision insurance

Company-paid life insurance

Short-term and long-term disability

401k program

Generous Paid Time Off (PTO) program

Qualifications

• 2+ years of customer service experience preferred.
• Strong interpersonal and organizational skills are essential.

Responsibilities

• Lead the organization and execution of merchandising resets.
• Partner with store personnel for effective communication and scheduling.

Skills

Customer Service

Organizational Skills

Communication Skills

Leadership Skills

Technology Utilization

Tools

Web-based Applications

Smartphones

Handheld Devices

Job description

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Merchandiser Mandate Retail Service Lead

General Information

Company: ACO-US

Location: COLUMBIA, Missouri, 65202

Ref #: 66559

Function: Merchandising

Employment Duration: Full-time

• Medical, dental and vision insurance
• Company-paid life insurance, short-term and long-term disability
• 401k program
• Generous Paid Time Off (PTO) program

Description And Requirements

Lead Retail Service Merchandiser - Description

The Retail Service Lead Merchandiser is responsible for representing Acosta, our clients, and our customers by effectively leading and performing reset and remodel work including, but not limited to, the proper implementation of plan-o-grams, new item placement, void corrections, and special merchandising activity. The ideal candidate is a self-starter, quick learner, has a strong attention to detail, and works well in a team or independent situation. They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.

Responsibilities

• Serve as a team lead in the organization and execution of reset. Effectively partner with store personnel for the scheduling and communication of reset.
• Read and follow a plan-o-gram to effectively complete reset. Have a working knowledge of merchandising and retail terminology.
• Perform duties such as moving and cleaning shelves, displaying merchandise properly, placing shelf strips and attaching tags properly, checking date codes and plan-o-gram integrity, and processing packouts, restocks and reorders as necessary.
• Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship.
• Report and discuss observations and issues with immediate Supervisor.
• Effectively and accurately work with web based applications to indicate work availability, check schedule for work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities.
• Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset.
• Perform job safely by demonstrating full awareness of his/her surroundings. Utilize proper safety techniques and equipment use when necessary. Be proactive in alerting management to any unsafe act or condition to prevent injuries.
• Understand and follow all Acosta policies and standard operating procedures.
• Perform other duties as assigned

Qualifications

• At least 2 years of Customer Service experience preferred. Prior sales agent, retail and reset responsibility experience preferred.
• Strong demonstration of the following core competencies:
• Must be comfortable utilizing Technology (i.e. smartphones and handheld devices)
• Must be able to lift and carry up to 60 pounds.
• Must be willing and able to work in cold environmental conditions (i.e. refrigerated and freezer sections of retail stores) for limited periods of time.
• Must be able to operate or learn how to operate a computer, calculator, telephone, and copier. Must be able to stand on a step stool.
• Must possess strong interpersonal, organizational, decision making and leadership skills. Must be able to read and communicate effectively with others.
• Must have access to the internet on a daily basis. Must be able to work effectively in web based applications, email and other basic computer applications.
• Must have a valid driver's license and be able to drive in a car.

Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.