Merchandiser Lead

Keurig Dr Pepper Inc.; San Antonio (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

PTO

401k match

Tuition Reimbursement

Mileage Reimbursement

Job summary

Keurig Dr Pepper Inc. in San Antonio, TX is seeking a Merchandiser Lead to cover multiple routes and ensure excellent customer service for Keurig Dr Pepper brands in retail stores.

This full-time role requires early start times, weekend work, and the ability to lift up to 50 lbs and push/pull up to 100 lbs, with opportunities for overtime and progression.

You will collaborate with Sales Representatives, train new merchandisers, and manage approximately three routes within the territory.

Qualifications

• 1 year of experience in customer service, involving tasks such as resolving customer issues, maintaining effective communication with store managers, and responding to customer requests.

Responsibilities

• Merchandise store shelves, coolers and displays with Keurig Dr Pepper brands in retail stores.
• Coordinate delivery and merchandising schedule with Sales Representatives/Managers.
• Build strong relationships with store personnel to ensure superior customer satisfaction.
• Identify incremental sales opportunities for Sales Representatives to pursue.
• Provide feedback on competitor activities and best practices.
• Cover routes and provide sales/merchandising services as assigned.
• Available to work weekends and holidays.
• Follow the 4 week training schedule for merchandising team with new hires.
• Train all merchandisers on best practices and help them grow.

Skills

Customer service

Job description

Job Overview

Merchandiser Lead for Greater Northeast San Antonio, TX

Hiring Immediately

The Merchandiser Lead is a veteran that is responsible for covering multiple routes while sustaining exceptional customer service for Keurig Dr Pepper brands to retail stores within an assigned territory.

Shift and Schedule

• Full-time
• 6:00 am until work is finished
• 5 scheduled shifts per week
• Weekends required (days off fall during the week)
• Flexibility to work overtime as needed

Position Responsibilities

• Merchandise store shelving, coolers and displays with Keurig Dr Pepper brands in retail stores.
• Partner with Sales Representatives/Managers to coordinate delivery and merchandising schedule.
• Build effective relationships with store personnel to assure superior customer satisfaction.
• Identify incremental sales opportunities for Sales Representative to pursue.
• Provide feedback on competitor activities and best practices.
• Cover routes and provide sales and/or merchandising services as assigned.
• Available to work weekends and holidays.
• Follow the 4 week training schedule established for merchandising team with new hires
• Handle majority of swing merchandising needs
• Train all merchandisers on best practices and help them grow
• Brief the frontline employees on scheduling and meetings
• Responsible for an area equal to 3 normal Merchandising routes

Total Rewards

• Pay starting at $20.54 per hour. The employee will move to a higher rate of $21.61 per hour in the quarter after their 6 month anniversary.
• Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement (avg. 200mi/wk)

Requirements

• 1 year of experience in customer service, involving tasks such as resolving customer issues, maintaining effective communication with store managers, and responding to customer requests.
• Ability to lift-up to 50 lbs repeatedly.
• Capability to push and pull up to 100 lbs repeatedly.
• Possession of a valid driver's license.
• Access to a dependable and reliable vehicle.

Company Overview

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be anemployer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure

KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to [e-mail] in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.