Merchandiser – End-to-End Order & Production Coordination

Shri Ganga Facilities Management Pvt Ltd; Jeffersonville (IN); Presencial; USD 4000 - 9200; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid sick time

Paid time off

Provident Fund

Resumo da oferta

Shri Ganga Facilities Management Pvt Ltd. seeks a Merchandiser to manage customer orders end-to-end, coordinating with Production, Purchase, Quality and Dispatch teams to ensure timely delivery and compliance with specifications.

You will handle inquiries, quotations, and order confirmations, maintaining clear records and communicating with customers about status and samples. 2–10 years in related fields is preferred, with MBA preferred, and salary in the range shown.

Qualificações

• Graduate/MBA preferred.
• 2–10 years in Merchandising, Sales Coordination, Export Merchandising, or Manufacturing.
• Experience in manufacturing/export industry will be an advantage.

Responsabilidades

• Handle customer enquiries, quotations, orders, and order confirmations.
• Coordinate with customers regarding product specifications, samples, pricing, and delivery schedules.
• Prepare and maintain order sheets, production follow-up reports, and delivery schedules.
• Coordinate with Production, Purchase, Quality, Stores, and Dispatch departments.
• Follow up on raw material availability and production status.
• Monitor production progress and ensure orders are completed within the committed timeline.
• Coordinate sample development, approvals, and corrections with customers and internal teams.
• Ensure products are manufactured as per approved specifications and quality standards.
• Maintain regular communication with customers regarding order status.
• Coordinate packing, documentation, and dispatch of finished goods.
• Handle customer complaints and coordinate corrective actions with the concerned departments.
• Maintain proper records of orders, customer communication, samples, and delivery status.
• Support the sales team in achieving customer satisfaction and repeat business.

Conhecimentos

Communication

Negotiation

Follow-up

Order management

Production & supply chain

Customer focus

Time management

Multi-order handling

Formação académica

Graduate / MBA preferred

Ferramentas

MS Excel

MS Office

Descrição da oferta de emprego

Shri Ganga Facilities Management Pvt Ltd. seeks a Merchandiser to manage customer orders end-to-end, coordinating with Production, Purchase, Quality and Dispatch teams to ensure timely delivery and compliance with specifications.

You will handle inquiries, quotations, and order confirmations, maintaining clear records and communicating with customers about status and samples. 2–10 years in related fields is preferred, with MBA preferred, and salary in the range shown.