Merchandise Sales Clerk - Part Time - San Diego Zoo

San Diego Zoo; San Diego (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading conservation organization as a Merchandise Sales Clerk, where you will provide exceptional customer service and support the mission of wildlife conservation. Engage with guests, maintain inventory, and ensure a positive experience at the San Diego Zoo. This part-time role offers competitive pay and various employee perks.

Benefits

Free admission to the San Diego Zoo

Family Passes

Complimentary Tickets

Local and In-House Discounts

Employee Assistance Program

Wellness Program

Qualifications

• Must be at least 16 years of age and able to obtain a work permit.
• Training and/or experience demonstrating essential functions.

Responsibilities

• Explains related history of merchandise.
• Cleans and maintains sales displays.
• Provides information to the public.

Skills

Customer Service

Problem Solving

Teamwork

Tools

Cash Register

Job description

Job Description

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION

The Merchandise Sales Clerk is committed to the department's mission and vision of providing the finest customer service to each guest by actively engaging in meaningful guest encounters. They perform a variety of duties to ensure a positive experience to our guests. This position reports to a Manager.

WHAT YOU WILL DO

• Explains related history of merchandise
• Demonstrates operation of appropriate merchandise
• Cleans and maintains sales displays and sales area
• Keeps sales items in stock and on display
• Orders above items as necessary and maintains an inventory
• Keeps prices clearly posted and updated
• Makes change
• Opens and closes registers
• Rents and maintains strollers and wheelchairs
• Provides information to the public or directs to a knowledgeable

WHAT WE ARE LOOKING FOR
Commitment and top notch interpersonal skills to provide great customer service. Problem solving skills to identify practical solutions. Teamwork skills to work well with others and to be a productive member of the team. Must be at least 16 years of age and be able to obtain a work permit if selected for hire.

• JOB EXPERIENCE
• Training and/or experience that would demonstrate the essential functions, knowledge and skills listed.
• SKILLS AND KNOWLEDGE
• Merchandising methods and register practices
• Background/history/operations of merchandising
• Zoo and Safari Park rules and regulations
• Operate a cash register accurately and efficiently
• Understand and carry out instructions
• Understand and communicate effectively with the public
• Deal tactfully and courteously with the others in a diverse environment
• Foresee needs and maintain stocks before depleted

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program
  

IMPORTANT DETAILS

• Position Type: Hourly Part-Time Non-Exempt Union Position - If selected, there will be fees and dues to be paid to the union
• Hourly Rate: $17.25

Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate San Diego Zoo Wildlife Alliance contacts will use an @sdzwa.org email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. San Diego Zoo Wildlife Alliance only conducts interviews via phone, Zoom, Teams or in-person.

If you have been asked for any of the above, or believe you have been contacted by someone posing as a San Diego Zoo Wildlife Alliance employee, please e-mail [e-mail] . If you feel that you have been the victim of fraud, please contact your financial institution(s) immediately.

Be an ally for wildlife by joining our team!

At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you require a reasonable accommodation to complete an application, please email your request to [e-mail] and provide the job title and location to which you are applying.

As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.

San Diego Zoo Wildlife Alliance is a drug free workplace.