Merchandise Processor Sterling FT

Goodwill of Greater Washington; Sterling (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Greater Washington is seeking team members to process donated merchandise in a fast-paced retail setting. You will sort and prepare items for display, manage inventories, and ensure accurate logs. The role emphasizes customer service, safety, and efficient merchandising.

Responsibilities include evaluating items for sale, pricing, and organizing stock while maintaining a neat appearance and meeting productivity quotas. Experience with donations and a positive attitude are valued.

Qualifications

• Ability to perform basic math.
• Ability to read, write, and comprehend basic instruction.
• Ability to communicate effectively verbally with associates and customers.
• Ability to stand, walk, bend, and lift up to 25 lbs for extended periods.
• Experience with merchandise pricing or warehouse roles is a plus.

Responsibilities

• Move merchandise from containers to determine eligibility for sale on the floor.
• Sort items by brand, style, and salability.
• Prepare items for display and pricing.
• Record counts on the daily logs and hanger reports.
• Transport clothing to the sales floor and group similar items.
• Maintain safety, cleanliness, and uniform appearance at all times.
• Assist in collecting and stocking donated merchandise.
• Provide friendly service to donors and customers.

Skills

Basic math

Verbal communication

Reading & writing

Physical stamina

Lifting to 25 lbs

Education

High school diploma or equivalent

Job description

Partner with retail team members in a high-energy, fast-paced environment to perform a variety of critical inventory management responsibilities. You'll sort, process, and prepare donated merchandise for display and sale in your own retail store. Our shoppers will love you!

Essential Competencies

• Action Oriented
• Customer Focus
• Composure
• Time Management

Essential Duties and Responsibilities

• Transfers merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.
• Stays abreast of brand name, designer labels, current and vintage styles.
• Prepare items for the sales floor. Evaluate items to determine quality, pricing, value and salability.
• Counts number of items processed and records on official log.
• Sorts apparel into boutique, salable, and salvage categories according to quota.
• Places items on hangers, places hangers on rolling rack, and transports them to the sales floor keeping similar items grouped.
• Counts pieces of clothing and records on Daily Hanger Report.
• Places non-sellable merchandise in the appropriate container.
• Follows good safety and security practices including reporting safety hazards and injuries to the manager on duty.
• Maintains a pace at which one is able to meet required productivity goals (quotas) for pieces processed.
• Maintains a clean, neat uniform and appearance.

Other Duties and Responsibilities

• Assists in the collection and stocking of donated merchandise.
• Provides excellent service to Goodwill's donors and retail customers.
• Performs other duties as directed.

Required Qualifications

• Ability to perform basic math.
• Ability to read, write, and comprehend basic instruction.
• Ability to effectively communicate verbally with associates and customers.
• Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift).
• Ability to lift max of 25 lbs pounds frequently.

Preferred Qualifications

• A minimum of six months of previous work experience.
• High school diploma or equivalent.
• Previous experience working in a warehouse environment.
• Previous experience working with merchandise pricing.
• Basic computer skills.
• Multilingual with proficiency in English.