Merchandise Planner

COYUCHI; San Francisco (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Coyuchi is seeking a Merchandise Planner to own demand forecasting and inventory management across multiple sales channels and product categories. You will build SKU-level forecasts, analyze performance, and translate data-driven insights into recommendations for assortment planning and markdown strategies.

The role requires strong analytical skills, experience with multi-channel retail planning, and proficiency in Excel and BI tools.

Qualifications

• Bachelor’s degree in business, finance, or supply chain management.
• Minimum 4 years of planning experience in multi-channel retail.
• Strong retail math and analytics
• Experience owning open-to-buy and SKU-level forecasting models
• Proficiency with Excel (pivot tables, VLOOKUP, formulas)
• Experience with BI tools Looker, Tableau, Domo, Aleph or similar
• Experience with ERP or planning systems NetSuite

Responsibilities

• Build and maintain demand and inventory forecasts across channels; own the open-to-buy (OTB) process.
• Develop SKU-level forecasts to support replenishment and seasonal buys.
• Analyze product performance to inform weekly/monthly reviews and markdowns.
• Analyze demand patterns by channel and margin scenarios for forecasting and buys.
• Partner with Sales and Finance to align inventory plans and goals.
• Collaborate with Sourcing and Logistics to ensure timely PO deliveries.
• Maintain product hierarchy and data for forecasting and reporting integrity.
• Leverage BI tools to surface insights and streamline reporting workflows.
• Translate data into clear insights for cross-functional teams; present to leadership.
• Continuously improve forecasting models and planning processes; adopt AI tools when beneficial.

Skills

Analytical mindset

Forecasting methodologies

Cross-functional collaboration

Executive communication

Attention to detail

Retail math

Education

Bachelor’s degree in business, finance, or supply chain management

Tools

Looker

Tableau

Domo

Aleph

NetSuite

Job description

Coyuchi pioneered the luxury organic home textiles category over 30 years ago and continues to lead it — crafting coastal, vintage-inspired bedding, bath, and home goods from 100% certified organic fibers. We operate across Coyuchi.com, our Point Reyes Station store, and a network of premium retail partners including Bloomingdale’s, Nordstrom, and Anthropologie, with a commitment to circularity and conscious luxury at every step.

The Role

Reporting to the Senior Manager of Merchandise Planning, the Merchandise Planner owns demand forecasting and inventory management across multiple sales channels and product categories. You will build and maintain SKU-level forecasts, analyze product performance (sales, margins, sell-through, turns), and translate data-driven insights into clear recommendations that inform assortment planning, OTB, replenishment, promotions, and markdown strategy. This role is highly cross-functional — you’ll collaborate closely with Sales, Finance, Marketing, and Product leadership, and be expected to communicate findings clearly to stakeholders at all levels including executive leadership.

You will be Responsible for

• Build and maintain demand and inventory forecasts across multiple sales channels and product categories; own the open-to-buy (OTB) process from seasonal plan through in-season management
• Develop and maintain SKU level forecasts to support replenishment and seasonal buys
• Analyze product performance (sales comp, sales mix, margin, IMU, sell through, sales to stock, productivity) to inform weekly, monthly business reviews and seasonal hindsight
• Analyze demand patterns by channel and margin scenarios to inform sales forecasting, inventory replenishment and buys, promotions and mark-down decisions
• Partner with Sales and Finance team to align inventory plans, sales goals and business needs
• Partner with the Sourcing and Logistics teams to ensure timely and accurate delivery of purchase orders (receipts tracking)
• Product hierarchy: maintain line-sheets and accurate product data, including product hierarchy, attribution, pricing, and purchase order information, to support item set-up, forecasting and reporting integrity
• Leverage BI tools (e.g. Aleph, Looker, Tableau) and AI-assisted forecasting to analyze large datasets, surface insights, and streamline reporting workflows
• Translate data into clear insights and recommendations for cross-functional teams
• Present analysis and recommendations to stakeholders, including senior leadership
• Continuously improve forecasting models and planning processes; evaluate and adopt AI tools that enhance accuracy and efficiency

What We’re Looking For

• Bachelor’s degree in business, finance, supply chain management
• Minimum 4 years of experience in planning (inventory, merchandise, financial) in multi-channel retail
• Proficiency with retail math and foundational retail analytics
• Highly analytical with strong command of forecasting methodologies including experience owning open-to-buys, SKU level forecasting models
• High proficiency in Microsoft Excel (pivot tables, VLOOKUP, IF formulas)
• Attention to detail and strong organizational skills, particularly in data accuracy
• Experience with BI tools (Looker, Tableau, Domo, Aleph, or similar)
• Familiarity with ERP or planning systems (e.g., NetSuite); experience with DTC and wholesale channels a plus
• Strong communicator who can distill complex analyses into clear narratives for cross-functional and executive audiences