Merchandise Operations Coordinator

The TJX Companies, Inc.; Norfolk (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k) plan

Paid time off

Job summary

Marshalls is seeking a store associate to enhance the customer experience and keep the sales floor organized. You will help process shipments, tag and hang merchandise, and maintain backroom standards while supporting the store team.

The role requires strong communication, multitasking and leadership readiness, with flexibility to work nights and weekends. You will train others, ensure safety and compliance, and contribute to a positive work environment at Marshalls.

Qualifications

• 1 year retail and 6 months of leadership experience
• Superior communication and organizational skills with attention to detail
• Capable of multi-tasking

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors Associates on established merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Communication skills

Organizational skills

Teamwork

Multitasking

Adaptability

Training others

Job description

Marshalls is seeking a store associate to enhance the customer experience and keep the sales floor organized. You will help process shipments, tag and hang merchandise, and maintain backroom standards while supporting the store team.

The role requires strong communication, multitasking and leadership readiness, with flexibility to work nights and weekends. You will train others, ensure safety and compliance, and contribute to a positive work environment at Marshalls.