Merchandise Operations Associate

Saks Fifth Avenue; Miami, Northern (FL, KY); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Vision insurance

Dental insurance

401(k) retirement plan

Job summary

Saks Fifth Avenue, a leader in luxury fashion, seeks a Merchandise Operations Associate to support daily merchandise functions and customer service excellence. You will process and present merchandise, assist with fulfillment, and help maintain presentation standards across the selling floor.

Join a dynamic team with opportunities across a top luxury retailer offering a strong benefits package and employee discount.

Qualifications

• Ability to lift up to 50 pounds.
• Maintain merchandising standards on the floor.
• Proficient with available technology including RF guns, PC, iOS, Excel/Word.

Responsibilities

• Process inbound merchandise and placement on the selling floor.
• Maintain standards in placement and presentation.
• Fulfill customer orders and locate merchandise as needed.
• Provide excellent customer service and address customer needs.

Skills

Merchandise operations

Customer service

Physical stamina

Computer skills

Tools

RF guns

PC

iOS device

Excel/Word

Job description

Salary Range

$17.05 - $21.32*

WHO WE ARE

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets.

YOU WILL BE

• Under the leadership and reporting to the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate supports the daily operations of merchandise including processing, placement, maintenance and fulfillment.
• Demonstrates comfort in flexing all communication styles and establishes positive interpersonal relationships
• Evaluates progress against key performance drivers and assess organizational opportunities and risks
• Drives positive outcomes through objectives and measures while monitoring progress and results
• Consistently generates and shares original ideas, tackling both simple and complex problems

WHAT YOU WILL DO

Merchandise

• Process inbound merchandise, placement and presentation of merchandise on selling floor.
• Follow direction in maintaining standards in placement and presentation.
• Participate when needed in other store projects, including fill in of merchandise on the selling floor, floor recovery and supply replenishment.

Fullfillment

• Locate requested merchandise within our store and complete orders placed by the customer
• Provide excellent customer service and act quickly to address the customers' needs
• Ad hoc responsibilities if needed

WHAT YOU WILL BRING

• Ability to lift cartons, climb ladders, and handle racks and carts of merchandise; lift of up to 50 pounds
• Retain merchandising standards on the floor in compliance with Visual standards
• Must have computer skills and ability to use available technology (RF guns, PC, iOS device, Excel/Word, and several proprietary platforms)
• Ability to work a flexible schedule following business needs and follows through on assigned tasks
• Ability to drive company vehicle as needed in accordance with your state Driver's License standards (select doors only)

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Additional Information

Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail]. Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors. Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.