Merchandise Operations Associate

Exemplar Luxury Group; Boston (MA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Associate discount

Job summary

Exemplar Luxury Group is seeking a Luxury Delivery Service Driver to support selling associates and customers in a high-end setting. The role emphasizes customer service, safe driving, initiative, and attention to detail in a fast-paced club environment.

You will interact professionally with clients, navigate urban areas, and work a schedule that may include nights and weekends. Excellent communication and organizational skills are essential to succeed.

Qualifications

• Excellent driving record and safe driving history.
• Customer service focus and professional demeanor.
• Comfortable in a fast-paced luxury environment.
• Willing to work nights and weekends.
• Strong organizational skills and attention to detail.

Responsibilities

• Facilitate the selling process while safeguarding customers, associates and assets.
• Provide supervision and guidance to investigators and support staff.
• Assist in scheduling, training and coaching of team members.
• Maintain physical security standards and timely adjustments.
• Support asset protection policies and annual inventories.

Skills

Problem-solving

Analytical thinking

Proactive solution-oriented

Time management

Communication skills

Flexibility

Tools

Excel

Word

Job description

Luxury Delivery Service Driver must be customer service focused. Must be able to navigate and is accustomed to driving in large cities. Must have an excellent driving record. In addition, there is an added responsibility of assisting the Selling Associates in the Fifth Avenue Club. Must be client focused and take initiative to resolve problems. Must possess strong organizational skills and demonstrate attention to detail. Utilizes good time management and prioritizes daily tasks. Is computer literate and systems savvy. Displays good communication skills, both verbal and written. Available to work a flexible schedule that can include nights and weekends. Has the ability to interact professionally and respectfully with people.

Salary Range $19.61 - $24.51*

What This Position is All About

Luxury Delivery Service Driver must be customer service focused. Must be able to navigate and is accustomed to driving in large cities. Must have an excellent driving record. In addition, there is an added responsibility of assisting the Selling Associates in the Fifth Avenue Club. Must be client focused and take initiative to resolve problems. Must possess strong organizational skills and demonstrate attention to detail. Utilizes good time management and prioritizes daily tasks. Is computer literate and systems savvy. Displays good communication skills, both verbal and written. Available to work a flexible schedule that can include nights and weekends. Has the ability to interact professionally and respectfully with people.

Job Description

Luxury Delivery Service Driver must be customer service focused. Must be able to navigate and is accustomed to driving in large cities. Must have an excellent driving record. In addition, there is an added responsibility of assisting the Selling Associates in the Fifth Avenue Club. Must be client focused and take initiative to resolve problems. Must possess strong organizational skills and demonstrate attention to detail. Utilizes good time management and prioritizes daily tasks. Is computer literate and systems savvy. Displays good communication skills, both verbal and written. Available to work a flexible schedule that can include nights and weekends. Has the ability to interact professionally and respectfully with people.

Who You Are

• Strong problem-solving skills, analytical and creative thinker with proactive solution-oriented approach
• Must be able to work in a professional, fast-paced environment and be willing to deal with shifting priorities.
• Strong ability to dissect, analyze and solve complex problems in a timely manner

You Also Have

• Excellent Driving record.
• Excellent verbal and written communication skills
• Strong organizational skills
• Working knowledge of Excel and Word programs
• Ability to multitask
• Must be flexible and dependable
• Excellent attention to detail
• Ability to maintain a professional demeanor in difficult situations

As The Club Driver, You Will

• Facilitate the selling process through consistent adherence to policies and procedures that safeguard customers, associates and assets of the company.
• Drives asset protection awareness and training programs through store-wide communication, training, new hire orientation, safety and shortage meetings.
• Assumes a leadership role supporting the Asset Protection Manager in the planning and execution of the annual physical inventory and reconciliation process.
• Ensures all physical security standards are maintained and adjustments are initiated timely.
• Assists the APM with scheduling, training, coaching and developing staff investigators with required technical skills needed to be successful in their role.
• Provides daily supervision and guidance to all investigators ensuring adherence to Saks Fifth Avenue apprehension and investigative guidelines, and any applicable local, state and federal laws.
• Performs AP operational audits and internal self-audits in sensitive areas when necessary or required.
• Ad hoc responsibilities as needed

Your Life And Career At SFA

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

Thank you for your interest in SFA. We look forward to reviewing your application.

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail]

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.