Digital Assistant

Exemplar Luxury Group; Boston (MA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Saks Fifth Avenue is seeking a Digital Assistant to support clients with a client-focused approach and take initiative to resolve issues. The role requires strong organizational skills and attention to detail, acting as a liaison between clients and consultants when needed.

In this position you will manage schedules, stay computer-literate, and handle ad hoc tasks while ensuring exceptional customer service across channels. This on-site opportunity offers growth within a premier luxury retailer.

Qualifications

• Retail experience required.
• Available to work a flexible schedule that can include nights and weekends.
• Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude.
• Has the ability to interact professionally and respectfully with people.

Responsibilities

• Have the ability to continue client relationships and address all client needs when consultant is not available, acts as a liaison between client and consultant
• Utilize good time management and prioritizes daily tasks
• Be computer literate and systems savvy
• Ad hoc responsibilities as needed

Skills

Retail experience

Flexible schedule

Customer service

Tools

Computer literacy

Job description

WHO WE ARE

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

Salary Range $19.61 - $24.51*

Job Description

WHO WE ARE

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

You Will Be

As a Digital Assistant, you are client focused and take initiative to resolve problems. You seek out responsibilities and follow through on all projects and tasks. You also possess strong organizational skills and demonstrate attention to detail.

What You Will Do

• Have the ability to continue client relationships and address all client needs when consultant is not available, acts as a liaison between client and consultant
• Utilize good time management and prioritizes daily tasks
• Be computer literate and systems savvy
• Ad hoc responsibilities as needed

What You Will Bring

• Retail Experience Required
• Available to work a flexible schedule that can include nights and weekends
• Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude
• Has the ability to interact professionally and respectfully with people

Your Life And Career At Saks Fifth Avenue

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Salary And Other Benefits

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.