Merchandise Manager Full Time

The Michael's Companies; San Luis Obispo (CA); On-site; USD 37,000 - 49,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

The Michaels Companies in San Luis Obispo, CA is seeking a Merchandise Manager to lead merchandising execution, pricing accuracy, and in‑store standards. The role partners with Store leadership to plan and prioritize tasks, drive in‑stock, and ensure a customer‑ready environment.

Responsibilities include overseeing truck processing, planogram deployment, inventory control, Ship from Store, RTVs and ASN processes, coaching team members, and maintaining asset protection programs while delivering

Qualifications

• 3+ years retail leadership experience.
• Ability to drive SOP adherence and company programs.
• Strong merchandising, pricing, and in‑stock focus.

Responsibilities

• Assist Store Manager in SOP adherence and policy execution.
• Lead truck processing, inventory routines, and planogram sets.
• Coordinate in‑stock, pricing integrity, and visual standards.
• Oversee Ship from Store, RTVs/ASN, and shrink reduction programs.
• Coach and develop team members; maintain asset protection.

Skills

Retail leadership

Store operations

Merchandising

Job description

Store - SAN LUIS OBISPO, CA The Merchandise Manager

The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer‑ready store environment through strong workload planning and inventory management.

Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. Ensure execution of Company policies and standards, holding team accountable for store conditions and results. Provide Manager‑on‑Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.

Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor. Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs. Execute and maintain SISO (Store‑In‑Stock Optimization) routines to drive in‑stock levels, replenishment accuracy, and sales readiness.

Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule. Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations. Support a clean, organized, and customer‑ready store environment, including backroom organization and sales floor recovery.

Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement. Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused. Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.

Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately. Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments. Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction.

Train, coach, and develop team members through structured TM onboarding and ongoing skill‑building across assigned departments. Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience.

Work Environment

Ability to remain standing for long periods of time. Ability to move throughout the store. Regular bending, lifting, carrying, reaching, and stretching. Ability to lift, carry, push, and pull merchandise and fixtures, up to 25‑50 pounds with or without reasonable accommodation. Ability to climb ladders or step stools to stock and retrieve products. Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment. Ability to work in a fast‑paced environment with frequent customer interactions.

Work hours include nights, weekends and early mornings. Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Salary

Total Base Pay Range for this Position: $17.75 - $23.10. This position may be eligible for overtime compensation in accordance with state and local laws.

About The Michaels Companies Inc.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com.

Benefits

• a 401(k) with employer match
• an Employee Assistance Program
• medical, dental and vision coverage
• telemedicine services
• flexible spending accounts
• commuter benefits
• tuition assistance
• adoption assistance
• various voluntary insurance options
• All team members enjoy everyday perks such as employee discounts and access to partner discount programs
• For a summary of benefits, visit the Michaels Benefits at a Glance page
• For additional information regarding benefits, visit MIKBenefits.com

Michaels offers a range of benefits to support team members and their families.

Equal Opportunity Statement

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals.

In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster Federal EPPAC Poster

About The Michaels Companies Inc. (Duplicate)

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com.

Company Values

We put people first We do the right thing We’re always improving our craft We hold ourselves accountable We’re better together At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full‑time and part‑time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Los Angeles County