Merchandise Manager FT

Michaels; New Lenox (IL); Hybrid; USD 22,000 - 31,000; Full time

Job summary

Michaels in New Lenox, IL is seeking a Merchandise Manager to drive merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotions, and a customer-ready store environment through strong workload planning and inventory management.

Major activities include SOP adherence, policy execution, MOD coverage, truck/stock management, and ship-from-store fulfillment.

Qualifications

• 3+ years of retail leadership experience.
• Ability to lead and train teams to execute SOPs and company programs.
• Strong planning and inventory management capabilities.

Responsibilities

• Assist Store Manager in enforcing SOPs and store policies.
• Lead truck processing, planogram execution, and visual standards.
• Manage in-stock levels, replenishment, pricing, and promotions.
• Oversee ship-from-store, RTVs/ASN, and inventory integrity.
• Coach and develop team members to maintain a customer-ready store.

Skills

Retail leadership

Staff coaching

Operational planning

Job description

Store - CHI-NEW LENOX, ILThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.**Major Activities*** Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.* Ensure execution of Company policies and standards, holding team accountable for store conditions and results.* Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.* Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.* Own workload planning and daily task prioritization, partnering with store leadership to align staffing and execution to business needs.* Execute and maintain SISO (Store-In-Stock Optimization) routines to drive in-stock levels, replenishment accuracy, and sales readiness.* Oversee Planogram (POG) execution, ensuring merchandising sets are completed accurately and on schedule.* Establish and maintain visual merchandising standards, including initial product placement and presentation to company expectations.* Support a clean, organized, and customer-ready store environment, including backroom organization and sales floor recovery.* Manage key aspects of inventory control, ensuring product accuracy, integrity, and efficient stock movement.* Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.* Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.* Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.* Process RTVs (Return to Vendor) and ASN receiving, ensuring compliance, documentation accuracy, and proper inventory adjustments.* Manage store damages procedures, ensuring proper handling, reporting, and shrink reduction* Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.* Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.**Other duties as assigned****Minimum Type of Experience Required*** 3+ years retail leadership experience**Work Environment*** Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching, and stretching* Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.* Ability to climb ladders or step stools to stock and retrieve products.* Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.* Ability to work in a fast-paced environment with frequent customer interactions.* Work hours include nights, weekends and early mornings**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.****Total Base Pay Range for this Position:**$16.00 - $22.20This position may be eligible for overtime compensation in accordance with state and local laws.