Merchandise Manager

InnovateLab; Surprise (AZ); Remote; USD 90,000 - 134,000; Full time

Job summary

InnovateLab is seeking a Merchandise Manager in Surprise, AZ, with a strong track record in merchandise leadership and relationship-building. The role emphasizes collaboration, adherence to policies, and the ability to manage a busy pipeline while maintaining high attention to detail.

The position anchors at $90,000–$134,000, with remote-first flexibility and mentorship. Ideal candidates bring 6+ years in similar roles and a pragmatic, people-focused approach to driving results.

Qualifications

• Surprise grounding or ability to plant roots quickly.
• Communicator who can disagree without making it personal.
• Attention to detail that catches what spell-check misses.
• 6+ years operating in a similar Merchandise Manager position.
• 6+ years of Relationship Building reps, not just exposure.

Responsibilities

• Manage competing demands while keeping attention to detail high.
• Refuse to let Continuous Learning debt accumulate on your watch.
• Pair Analytical Thinking fluency with the patience to explain it plainly.
• Keep InnovateLab's Delegation pipeline humming without constant hand-holding.
• Steer InnovateLab's Relationship Building roadmap with nerve and humility.
• Ensure compliance with company policies and applicable AZ regulations.
• Keep Customer Service handoffs warm so Surprise partners never feel dropped.
• Keep a steady hand on InnovateLab accounts when volume spikes.

Skills

Merchandise management

Relationship building

Communication

Attention to detail

Adaptability

Job description

Our general team at InnovateLab has a Merchandise Manager gap, and the right deeply collaborative hire turns that gap into our next advantage. Reduce it to essentials and you have $90,000 - $134,000, an AZ Merchandise Manager seat, 8 years asked, and a clear climb ahead.

Key Responsibilities

• Manage competing demands while keeping attention to detail high
• Refuse to let Continuous Learning debt quietly accumulate on your watch
• Pair Analytical Thinking fluency with the patience to explain it plainly
• Keep InnovateLab's Delegation pipeline humming without constant hand-holding
• Steer InnovateLab's Relationship Building roadmap with both nerve and humility
• Ensure compliance with company policies and applicable AZ regulations
• Keep Customer Service handoffs warm so Surprise partners never feel dropped
• Keep a steady hand on InnovateLab accounts when volume spikes

What You'll Bring

• A Surprise grounding, or the adaptability to plant roots quickly
• A communicator who can disagree without making it personal
• The kind of attention to detail that catches what spell-check misses
• Roughly 6+ years operating in a similar Merchandise Manager position
• 6+ years of Relationship Building reps, not just Relationship Building exposure
• A point of view, held loosely and defended well

For over 7 years, InnovateLab has built values-led solutions that help teams in Surprise, AZ get more done. We look out for one another, and burnout is treated as a problem to solve, not a badge to wear.

With $90,000 - $134,000 as the anchor, expect mentorship, a benefits package worth bragging about, and the latitude to work remote-first.