Merchandise Lead – Backroom & Floor Ops (Seasonal, NYC)

Mattel; New York (NY); On-site; USD 28,000 - 30,000; Part time

Job summary

American Girl Retail, Inc is seeking a Merchandise Handler Lead for the NYC flagship store. This seasonal, late‑night, part‑time role supports back‑of‑house operations and provides leadership to the department team.

You will monitor merchandise placement on sales floor and in stockroom, supervise trailer manifests, assist with scheduling, and help troubleshoot PCs and registers to keep the store running smoothly.

Qualifications

• Experience with merchandise handling and inventory is preferred.
• Experience in maintaining/troubleshooting IT and POS equipment is preferred.
• Able to lift up to 30 lbs and work open/close shifts, weekends, and holidays.

Responsibilities

• Monitor and supervise placement of merchandise on the selling floor and in the stockroom.
• Supervise and verify incoming and outgoing trailers and manifests.
• Lead in the absence of the Operations Manager and provide coaching to the team.
• Delegate tasks, develop skills, and provide constructive feedback to associates.
• Troubleshoot and maintain store PCs and registers as needed.

Skills

Merchandise handling

Inventory management

IT troubleshooting

Physical stamina

Flexibility (weekends/holidays)

Tools

POS systems

Store PCs/Registers

Job description

American Girl Retail, Inc is seeking a Merchandise Handler Lead for the NYC flagship store. This seasonal, late‑night, part‑time role supports back‑of‑house operations and provides leadership to the department team.

You will monitor merchandise placement on sales floor and in stockroom, supervise trailer manifests, assist with scheduling, and help troubleshoot PCs and registers to keep the store running smoothly.