Merchandise Handler II

Crate and Barrel; Naperville (IL); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Crate and Barrel in Naperville, IL is seeking a Merchandise Handler II to support our distribution center operations and ensure high-quality products reach customers. You will inspect items, coordinate repairs, and communicate daily with the delivery team to track workload and status.

You will rotate through departments, participate in training on new systems, and perform tasks to maintain daily productivity and quality. A safety-focused, detail-oriented team player is essential for success.

Qualifications

• High school diploma or GED required.
• 2+ years of experience preferred.
• Safety-focused with attention to quality and organization.
• Ability to work within a team in a fast-paced environment.

Responsibilities

• Inspect all local delivery items for product quality, consistency, characteristics, damage, dye lot and finish
• Work and coordinate with furniture shop technicians for any product repairs and touch ups needed prior to delivery
• Communicate with delivery department Lead on all issues related to product inspections and delivery status of workload on a daily basis
• Assist merchandise handlers with the organization and verification of all items for local deliveries
• Cleans up and disposes boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas
• Rotates through different departments, as necessary, to meet the demands of the business
• Participates in ongoing training regarding technology upgrades and new systems applicable to the position
• Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals

Skills

Attention to detail

Team player

Good communication

Safety awareness

Basic English

Education

High School Diploma or GED

Job description

The Merchandise Handler II plays a vital role in the effective operation of our distribution center. In this role, you will be tasked with a variety of responsibilities to ensure that the highest quality product reaches our customers. This is a strategic, detail-oriented role is perfect for someone who is deeply committed to safety and passionate about delivering exceptional customer satisfaction.

A day in the life as a Merchandise Handler II...

• Inspect all local delivery items for product quality, consistency, characteristics, damage, dye lot and finish
• Work and coordinate with furniture shop technicians for any product repairs and touch ups needed prior to delivery
• Communicate with delivery department Lead on all issues related to product inspections and delivery status of workload on a daily basis
• Assist merchandise handlers with the organization and verification of all items for local deliveries
• Cleans up and disposes boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas
• Rotates through different departments, as necessary, to meet the demands of the business
• Participates in ongoing training regarding technology upgrades and new systems applicable to the position
• Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals

What you'll bring to the table...

• Possess a complete understanding of training and communication resources relevant to the position
• Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals
• Good communication skills
• Ability to work in a team environment
• Attention to detail
• Basic English Language proficiency

We'd love to hear from you if you have...

• 2+ Years of experience preferred
• High School Diploma or GED equivalent