Merchandise Handler I

Crate & Barrel; Wilmer (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

Crate & Barrel is hiring a Merchandise Handler I in Wilmer, TX to support distribution center operations. You will assist with inbound/outbound shipments, order picking, packing, inventory movement, and stocking while maintaining quality and safety standards.

Responsibilities include loading/unloading, packing, picking with automated tools, and ensuring accurate shipping documentation. No experience required; HS diploma or GED preferred; basic English is enough to start.

Qualifications

• No experience required.
• High School Diploma or GED preferred.
• Basic English language proficiency.

Responsibilities

• Load and unload trailers manually or using dollies.
• Assemble and label pallets and staged merchandise.
• Accurately pick customer orders using automated technologies.
• Verify shipments against manifests and record variances.
• Sort, unwrap, unpack, and palletize products for stock.
• Operate and assist with stocking in designated locations using RF equipment.

Skills

Team collaboration

Attention to detail

Safety compliance

RF scanning

Communication

English proficiency

Education

High School Diploma or GED

Tools

RF scanners

Pallet jacks

Dollies

Conveyor systems

Job description

The Merchandise Handler I executes various core distribution center activities to support the processing, movement, and fulfillment of products and customer orders. This role handles inbound/outbound shipments, order picking, packing, inventory movement, and storage while maintaining high standards of quality, safety, and efficiency.

A day in the life as a Merchandise Handler I...

• Daily Productivity & Operations: Perform all assigned tasks to achieve and maintain daily productivity and quality goals.
• Flexibility & Rotation: Rotate through different departments as necessary to meet business demands.
• Continuous Improvement: Participate in ongoing training regarding technology upgrades, new systems, and operational procedures.
• Housekeeping: Maintain a clean and safe work area by disposing of boxes, packing materials, and pallets, ensuring general facility cleanliness.
• Communication: Report issues, inventory errors, damage, or location system problems promptly to leadership.

Departmental Duties

Loading / Unloading

• Load and unload trailers manually or using dollies.
• Build stable pallets and stage unloaded merchandise accurately.

Packing

• Assemble boxes, package merchandise, fill, label, and perform final quality checks on orders to ensure correct packaging standards.
• Execute brand-specific "gift packaging" services as required.

Picking

• Accurately pick customer orders using automated technologies (voice picking, robotic tools, conveyor systems).
• Spend extended periods walking and moving across large facility areas to locate products.

Shipping & Receiving

• Verify received and outbound merchandise against manifests/tickets; tally shipments and record overages, shortages, or damages.
• Confirm inventory using RF scanners, print put away/picking/shipping labels and liaise with the shipping/receiving office.

Stocking & Replenishment

• Sort, unwrap, unpack, identify, label, and palletize products.
• Replenish merchandise into designated pick locations using handheld RF equipment.

What you'll bring to the table...

• Communication & Collaboration: Effective communication skills with the ability to work productively in a team environment.
• Detail-Oriented: High level of accuracy and attention to detail when handling, picking, packing, or verifying inventory.
• Safety & Compliance: Maintain strong awareness of loss prevention, security, and safety standards per Company Code of Conduct and policy manuals.
• System Aptitude: Understanding of operational resources, technology, and training materials.
• Language Proficiency: Basic English language proficiency.

Physical and Visual Activities...

• Visual Acuity: Constant near and far vision required.
• Movement: Daily standing, walking, bending, reaching, kneeling, crouching, twisting, pushing/pulling, and remaining stationary/standing for long periods.
• Lifting Capacity: Ability to regularly move/lift up to 65 lbs. to a height of 3–4 feet (heavier items moved with team assistance). Ability to move furniture/large items up to 300 lbs. using appropriate equipment.
• Equipment & Technology Use: Ability to operate computers, RF scanners, POS/office tools.

Work Environment

• Exposure to varying temperatures (hot/cold changes), concrete floors, dust, odors, and potential mechanical, electrical, or chemical hazards standard to a distribution setting.
• In accordance with applicable law, associates will be provided with reasonable accommodations as necessary and appropriate to perform the position's requirements.

NOTE: Aspects of the job listed on this job description should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

We’d love to hear from you if you have...

• No experience required
• High School Diploma or GED equivalent preferred