Merchandise Flow Associate — Retail Customer Experience

The TJX Companies, Inc.; United States; On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Employee discounts on products

Job summary

Homesense at The TJX Companies, Inc. is seeking a store associate to deliver outstanding customer experiences in a fast-paced retail environment in Wellington, FL. You will engage customers, process transactions, promote loyalty programs, and help maintain a clean, organized sales floor.

Join a diverse, collaborative team with a strong focus on growth and development. The role offers full-time hours and a competitive benefits package, with opportunities to advance within TJX’s global off-price

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Multi-tasking

Detail oriented

Teamwork

Job description

Homesense at The TJX Companies, Inc. is seeking a store associate to deliver outstanding customer experiences in a fast-paced retail environment in Wellington, FL. You will engage customers, process transactions, promote loyalty programs, and help maintain a clean, organized sales floor.

Join a diverse, collaborative team with a strong focus on growth and development. The role offers full-time hours and a competitive benefits package, with opportunities to advance within TJX’s global off-price