Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Kirksville (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays/vacation/sick

Scholarship program

Job summary

Marshalls, part of The TJX Companies, Inc., seeks team members to deliver outstanding customer experiences in Kirksville, MO. You’ll engage customers, follow loss-prevention standards, and support merchandising and store operations across departments.

Expect a flexible schedule with opportunities to learn and grow within the TJX family, a Fortune 100 company known for off-price retail leadership.

Qualifications

• Excellent customer service skills and ability to engage customers.
• Willing to work a flexible schedule to support store needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changing directions.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Models customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Performs store recovery, cleanliness, and safety duties as needed.
• Supports shrink reduction efforts and follows labor policies.
• Gains recognition and accepts feedback; performs other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexible schedule

Job description

Marshalls, part of The TJX Companies, Inc., seeks team members to deliver outstanding customer experiences in Kirksville, MO. You’ll engage customers, follow loss-prevention standards, and support merchandising and store operations across departments.

Expect a flexible schedule with opportunities to learn and grow within the TJX family, a Fortune 100 company known for off-price retail leadership.