Merchandise Associate, SDG

San Diego Gulls; San Diego (CA); On-site; USD 28,000 - 34,000; Part time

Job summary

San Diego Gulls is seeking a Merchandise Associate for an on-site, part-time retail role during games and events. The starting pay is $20.00 per hour. You will help fans find merchandise and deliver outstanding service in a fast-paced sports environment.

Responsibilities include greeting guests, product knowledge, setting up/breaking down displays, operating the POS, and assisting with inventory. A High School Diploma and 0–1 year experience are preferred; Shopify POS experience is a plus.

Qualifications

• High School Diploma or Equivalent
• Experience 0-1 Year
• This position is on-site

Responsibilities

• Greet and acknowledge guests in a timely manner
• Maintain solid product knowledge and assist guests’ inquiries regarding merchandise
• Efficiently setup merchandise stands and displays before the game and dismantle and pack everything up after the event
• Assist customers with product selection, answer questions, and provide exceptional service to ensure a positive experience
• Operate the POS system, process transactions, and capture customer information
• Maintain a thorough understanding of policies and procedures to assist customers effectively
• Work closely with other Team Members to ensure a smooth setup, efficient operations during the game, and a seamless breakdown process
• Assist with inventory management and ensure all items are organized and properly displayed
• Perform other duties as assigned

Skills

Excellent communication

Customer service

Problem-solving

Time management

Flexibility

Teamwork

Education

High School Diploma or Equivalent

Tools

Shopify POS

Job description

A great experience starts with you!
San Diego Gulls aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization.

A great experience starts with you!
San Diego Gulls aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization.
Thanks for your interest in working on our team!

Job Title

Merchandise Associate, SDG

Pay Details

The starting hourly rate for this position is $20.00 per hour.
The Merchandise Associate position resides in a fast-paced sports/event driven retail environment which strives to provide the highest customer service standards. Merchandise Associates utilize resources effectively to manage workload and provide quality services to customers and ensure each customer receives outstanding service. This position is a part-time, non-exempt position within the Merchandise / Marketing department.
Responsibilities

• Greet and acknowledge guests in a timely manner
• Maintain solid product knowledge and assist guests’ inquiries regarding merchandise
• Efficiently setup merchandise stands and displays before the game and dismantle and pack everything up after the event
• Assist customers with product selection, answer questions, and provide exceptional service to ensure a positive experience
• Operate the POS system, process transactions, and capture customer information
• Maintain a thorough understanding of policies and procedures to assist customers effectively
• Work closely with other Team Members to ensure a smooth setup, efficient operations during the game, and a seamless breakdown process
• Assist with inventory management and ensure all items are organized and properly displayed
• Perform other duties as assigned

Skills

• Must be 18 years of age or older
• Excellent communications skills, both written and verbal
• Experience using Shopify POS a plus
• Excellent customer service skills
• Problem-solving and solid organizational skills with the ability to handle multiple projects at one time
• Effective time management
• Capable of maintaining high levels of productivity and performance over extended periods
• Able to work a flexible schedule including nights, weekends, and holidays

Knowledge, Skills And Experience

Education - High School Diploma or Equivalent
Experience Required - 0-1 Year

This position is on-site.