Merchandise Associate: Elevate Customer Experience

The TJX Companies, Inc.; Orlando (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options (medical/dental/vis

Health Savings Account (HSA)

Paid holidays/vacation/sick

Paid parental leave

Scholarship program

Adoption assistance

Job summary

TJ Maxx in Orlando is seeking a customer-focused associate to deliver a highly satisfying shopping experience while engaging customers and maintaining a clean store environment. You will adhere to operational standards and participate in merchandising and loss prevention efforts.

This role offers flexible hours, a competitive benefits package, and opportunities to grow within a Fortune 100 company. Prior retail experience is helpful, and you will work with a supportive team to meet daily goals.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to lift heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

TJ Maxx in Orlando is seeking a customer-focused associate to deliver a highly satisfying shopping experience while engaging customers and maintaining a clean store environment. You will adhere to operational standards and participate in merchandising and loss prevention efforts.

This role offers flexible hours, a competitive benefits package, and opportunities to grow within a Fortune 100 company. Prior retail experience is helpful, and you will work with a supportive team to meet daily goals.