Merchandise Associate/Cashier

The TJX Companies, Inc.; Ocean City (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading retail company as a Customer Service Associate in Ocean City. Your role is to deliver exceptional customer experiences while supporting store operations, including transactions and merchandise standards. Enjoy benefits like employee discounts, 401(k) matching, and more in a dynamic work environment.

Benefits

Employee discounts

Health savings accounts

401(k) matching

Childcare and phone discounts

Pet and legal insurance

Qualifications

• Flexible schedule availability.
• Ability to lift heavy objects with or without accommodation.
• Retail experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience.
• Model excellent customer service practices.
• Support operational and merchandising standards.

Skills

Excellent customer service skills

Strong communication and organizational skills

Ability to multitask

Job description

Description d'emploi :

Opportunity: Grow Your Career

Responsible for delivering a highly satisfying customer experience by engaging with customers, embodying customer service principles, and maintaining a clean and organized store environment. Supports operational, merchandise, and loss prevention standards. May be cross-trained in multiple store areas to support business needs.

• Model excellent customer service practices with internal and external customers
• Promote a positive store culture through honesty, integrity, and respect
• Process customer purchases/returns accurately and give correct change
• Encourage participation in credit and loyalty programs
• Follow merchandising standards and prepare merchandise for sale
• Participate in store recovery and maintain cleanliness and organization
• Provide and accept feedback positively
• Comply with labor laws, policies, and procedures
• Support shrink reduction initiatives
• Maintain safety standards and awareness
• Perform other duties as assigned

Who We’re Looking For:

• Excellent customer service skills
• Flexible schedule availability
• Strong communication and organizational skills with attention to detail
• Ability to multitask and adapt to changes
• Ability to lift heavy objects with or without accommodation
• Effective teamwork with peers and supervisors
• Retail experience preferred

Benefits include: employee discounts, health savings accounts, 401(k) matching, childcare and phone discounts, pet and legal insurance, and more. Eligibility varies by position and hours worked. TJX is an equal opportunity employer and provides accommodations for individuals with disabilities.

Address : 12741 Ocean Gateway Suite 600

Location: USA HomeGoods Store 0051 Ocean City MD

Starting pay range: $15.00 to $15.50 per hour, based on skills, qualifications, and experience.