Merchandise Associate

Jobtailor; Miami (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

Jobtailor in Miami is seeking a vivacious member to join our gift shop team during events. You will greet guests, describe merchandise features, make sales recommendations, and ensure accurate inventory and planogram adherence.

Role requires reliability, ability to work weekends and extended hours on event days, and the capacity to lift up to 50 lbs. You will collaborate with the team to maintain a fun, fast-paced store environment and contribute to sales goals.

Qualifications

• High school graduate or GED required.
• Excellent customer service and selling skills.
• Able to take feedback and make changes.
• Willing to work extended hours on event days.
• Able to work weekends & overtime as needed.
• Accurate in open & close procedures.
• Able to lift 50 lbs and stand for long periods.

Responsibilities

• Greet guests and ascertain their interest, recommending sales.
• Describe merchandise features and benefits; explain use.
• Present merchandise to increase sale with add-ons.
• Maintain inventory, merchandise placement, and accurate counts.
• Assist in inventory and event setup for gift shops.
• Read and implement planograms; support merchandising during events.

Skills

Customer service

Sales

Merchandising

Plan‑O‑Gram reading

Inventory control

Team collaboration

Education

High school diploma or GED

Tools

POS system

Job description

• Provide an exciting, positive, and fun environment for our diverse team & fan base
• Greet guests & ascertain their interest, so you may make sales recommendations
• Excellent accuracy when using POS systems
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
• Present merchandise to increase sale with add on items
• Must be able to describe merchandise features, benefits, and explain use
• Keep current on promotions & sales in store: and events
• Maintain inventory, merchandise placement, and accurate counts
• Assist in inventory
• Continually increase knowledge of product, and facility
• Other duties as assigned by supervisor
• Must be able to read & implement plan‑ograms
• Assist the Gift Shop set‑up team with the merchandising of event gift shops including plan‑ograms, merchandise placement, inventory control, cleaning of shops & fixtures

Requirements

• High school graduate, GED, or equivalent experience in comparable company
• Excellent customer service and selling skills
• Must be able to take constructive feedback & make necessary changes
• Be willing to work extended hours on event days
• Must be able to work weekends & overtime as needed
• Accuracy in open & close procedures
• Able to lift 50 lbs and stand for long periods of time
• Innovative & self‑starter, who can work independently and as part of a team
• Must be willing to work 75% of football games each season, 75% of women's basketball games each season, and 75% of the Men's basketball games each season.

Core Competencies

Demonstrates strong customer service and sales skills while maintaining accurate inventory and merchandise presentation. Capable of working independently and collaboratively in a fast‑paced environment, with a focus on cleanliness and organization.

Highest‑signal resume keywords

• Customer Service Skills
• Sales Recommendations
• POS System Accuracy
• Inventory Control
• Plan‑O‑Gram Implementation

Hard Skills

• Inventory Management
• Merchandise Presentation
• Sales Techniques
• Plan‑O‑Gram Reading
• Event Setup Assistance

Soft Skills

• Positive Attitude
• Team Collaboration
• Adaptability
• Constructive Feedback Reception
• Self‑Starter

Industry Keywords

• High School Graduate
• GED
• Event Days
• Extended Hours
• Merchandising