Merchandise Associate

The TJX Companies, Inc.; Framingham (MA); Sur place; USD 22 000 - 23 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k) plan with company match

Health, dental, vision benefits

Résumé du poste

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver an outstanding customer experience in a fast-paced retail environment in Framingham, MA.

You will engage with customers, uphold store standards, and participate in credit and loyalty programs while maintaining a clean, organized sales floor. The role supports a flexible schedule, strong communication, and teamwork with peers and supervisors.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing directions.
• Able to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience is preferred.

Responsabilités

• Role models established customer experience practices with customers and colleagues.
• Promotes credit and loyalty programs.
• Rings purchases/returns accurately and counts change per procedures.
• Maintains merchandising standards and prepares merchandise for the floor.
• Keeps the store organized and clean and participates in recovery as needed.
• Supports safety and loss prevention initiatives.
• Adheres to labor laws and store policies.

Connaissances

Customer service

Communication

Multi-tasking

Attention to detail

Description du poste

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We're Looking For: You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits include:

• Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses.
• Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.

Applicants with arrest or conviction records will be considered for employment.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Contact your TJX representative for more information.

Address

400 Cochituate Road

Location

USA HomeGoods Store 0167 Framingham MA

This position has a starting pay range of USD $16.25 to $16.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.