Merchandise Assistant, Macy's Backstage - Beauty

Macy's; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Tuition reimbursement

Job summary

Macy’s is seeking a Merchandise Assistant - Backstage to support the buying team with data entry for purchase orders, style details, and sales reporting. You will stay aware of market pricing and trends, maintain vendor contacts, and keep department records organized.

Responsibilities include handling communications, delivering samples, assisting trend board development, and resolving issues with UPCs and shipments. A growing, collaborative role in a dynamic merchandising environment.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field; buying office experience preferred.
• Strong communication, collaboration, and proficiency with office systems (MS Office).
• Flexible schedule based on department and company needs.

Responsibilities

• Take full ownership of all data entry responsibilities related to purchase orders, style information, vendor communication and sales reporting.
• Maintain awareness of the market through competitive shopping and develop knowledge and understanding of pricing and trends.
• Maintain a “Comparable value” file and a vendor contact list.
• Take ownership of maintaining department records and develop a user-friendly filing system for all paper and electronic documents.
• Manage incoming and outgoing communications.
• Professionally answer, screen and direct incoming communications and emails.
• Obtain samples delivered to the building and deliver them to internal destinations.
• Assist with the development of trend boards to support the merchandising vision.
• Monitor and resolve issues involving UPCs, orders, and shipments with MerchOps and the distribution center teams.
• Develop self through ongoing professional development and training.
• Provide general administrative support to the buying team.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• Perform other duties as assigned.

Skills

Organizational Skills

Problem-Solving

Self-Development

Effective Communication

Interpersonal Skills

Creative Thinking

Strategic Thinking

Technical Proficiency

Passion and Curiosity

Eagerness to Learn

Education

Bachelor’s degree or equivalent

Tools

MS Office

Job description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Merchandise Assistant - Backstage provides administrative support to the buying team to drive sales, turn, and margin results. Performs other duties as assigned.

What You Will Do

• Take full ownership of all data entry responsibilities related to purchase orders, style information, vendor communication and sales reporting.
• Maintain awareness of the market through competitive shopping and develop knowledge and understanding of pricing and trends.
  • Maintain a “Comparable value” file.
  • Maintain a vendor contact list.
• Take ownership of maintaining department records and develop a user-friendly filing system for all paper and electronic documents.
• Manage incoming and outgoing communications.
• Professionally answer, screen and direct incoming communications and emails.
• Obtain samples delivered to the building and deliver them to internal destinations.
• Assist with the development of trend boards to support the merchandising vision.
• Monitor and resolve issues involving UPCs, orders, and shipments with MerchOps and the distribution center teams.
• Develop self through ongoing professional development and training.
• Provide general administrative support to the buying team.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• Perform other duties as assigned.

Skills You Will Need

• Organizational Skills: Take ownership of maintaining department records and develop a user-friendly filing system for all paper and electronic documents.
• Problem-Solving: Monitor and resolve issues involving UPCs, orders, and shipments with MIO and the distribution center teams.
• Self-Development: Commit to ongoing professional development and training to continually improve skills and knowledge.
• Effective Communication: Practice open and continuous communication, valuing keeping others informed, and effectively presenting information in a clear, concise manner.
• Interpersonal Skills: Exhibit excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at various organizational levels.
• Creative and Strategic Thinking: Ability to think creatively, strategically, and technically.
• Technical Proficiency: Proficiency in MS Office is required.
• Passion and Curiosity: Show a passion and curiosity about the business and our customer.
• Eagerness to Learn: Demonstrate eagerness to learn and take ownership of the business.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Buying office experience preferred.
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some Additional Benefits We Offer Include

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.