Merchandise Assistant

Troon; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Paid time off

Job summary

Terravita Country Club in Scottsdale, AZ is hiring a Full-Time Merchandise Assistant to support golf shop operations and merchandise presentation. The role emphasizes delivering excellent member service, product knowledge, and assisting with inventory, events, and sales.

Join Troon’s global leadership in golf and community management, and grow within a fast-paced hospitality environment at Terravita Country Club.

Qualifications

• Customer-facing role experience is a plus.
• Eagerness to learn and grow in a fast-paced hospitality setting.
• Willingness to assist with inventory and events.

Responsibilities

• Enforce club rules as set by the Board of Directors.
• Exceed member and guest expectations daily.
• Open, close, and secure golf shop and storage areas.
• Acknowledge members and guests with name recognition.
• Answer phones professionally to schedule starting times and lessons.

Skills

Customer service mindset

Merchandise product knowledge

Job description

Terravita Country Club
Scottsdale, AZ 85266, USA

Description

Terravita Country Club in Scottsdale, AZ, is pleased to announce an excellent career opportunity for a Full-Time Merchandise Assistant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Job Summary

Provides excellence in customer service to Members and Guests. Attempts to anticipate and fulfill customer needs in a variety of responsibilities as assigned which includes bag, cart and range services as needed.

Key Responsibilities

• Enforce club rules and regulations as set forth by the Board of Directors.
• Exceed Expectation Everyday of all members and guests.
• Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures.
• Professionally acknowledge and communicate information to all members and guests using name recognition.
• Answer telephones using professional speak to schedule future starting times, schedule golf instruction, tournament signup/cancellation.
• Responsible for revenue collection that includes tee sheet management, selling of all apparel and hard goods, tournament and instruction charges.
• Become fully knowledgeable in all merchandise products, key selling features and conduct a product knowledge seminar at a golf staff meeting.
• Stay current with company, department, golf shop information by checking information resources such as memo’s, emails, member email blasts, newsletters, paycheck announcements.
• Maintain a close working relationship with the other golf staff members and also other departments.

Ensure each day the golf shop is cleaned, swept, dusted that includes counters and equipment, windows, floor, fixtures, displays, fitting rooms.

Responsible for all merchandise presentation that includes displaying current and new lines, all apparel is folded, sized, zoned, tags hidden.

Assist in periodic and monthly physical inventory.

Assist with incoming and outgoing merchandise product.

Assist in maintaining the overall cleanliness and organization of the stockroom.

Assist with any special events, sales and promotions.

Assist with sidewalk sales and vendor shows.

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

Healthcare Benefits – Medical, Dental, and Vision coverage.

Retirement Benefits – 401(k) with employer match (19 years of age and older).

Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.